Name: San Andres Hermosillo
Address: Oaxaca Ote. Esq. Juarez Col. Centro 14, Hermosillo, Hermosillo, Hermosillo, 83000, Mexico
Rating: 6.2

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Garden

General

Room service

Shower/Bathtub

Shower

Wardrobe/Closet

Safe (in room)

Rooms

Laundry

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Breakfast

Cafe

Restaurant

Meals

Wi-Fi

Internet access

In-room internet

Internet

Parking

Swimming pool

Outdoor pool

Pool and beach

Conference Hall

Business

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Room amenities

Gen Pesqueira Garcia Airport

San Andres Hermosillo

Hermosillo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

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25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

My mother & I stopped in at this cute little hotel because we wanted an affordable overnight stop with a pool, that was also pet-friendly.  

The parking lot is secure, so that was appealing, the pool area is just lovely and the fellow that helped us get our stuff to our room was delightful.  But that was about it.

The rooms are very dark with no outside window.  The AC unit in our room was making a horrible squeal-clunk sound.  The man helping us tried to fix it by changing settings, but it sounded like something was loose inside, so he went and got us a new room.

The next room was the same...dark, and kind of dingy but quiet AC.  It'll do. 
There is only one small bottle of water in each room.  We asked about more water, but they are 12 pesos each.  Fine...we paid for more water.

The electrical outlets are in the stranggest locations, leaving it a bit of a challenge when 2 people need to use their laptops at the same time, but that's minor.

We went for dinner and when we came back, our room key no longer worked.  I went to the desk to get a new one, but that one didn't work either.  I went back again and was told to go wait by the room, they would fix it in a few minutes (the fellow was eating at the time when he said this).  So we sat on the stairs next to the room and waited.
Eventually, the man came up and let us into the room, but still didn't have a key for us. He was a bit rude about it, but said he would be back with a key soon.

Getting ready for bed, my mother pulled back the heavy duvet (which is white and doesn't have a washable cover) to find a huge dirty shoe-print on the sheet.  I checked my bed and the sheets were full of holes, not from wear but from scissors or something.  While my sheets appeared clean, the pillowcase had what looked like a big ink splatter across the one side, they just put that side down.

When the man came back to our room, we showed him the ink and the dirty shoe-print to which he pointed at the cats and suggested they were responsible.  REALLY??  He went to get new bedding but turned up empty handed and said we needed to pay extra for the cats.  What?  But we said we had cats when we checked in and paid, but there was no extra charge for pets.  Now they are saying there is?

I took the sheets to the desk myself and showed them the dirt but they were unapologetic and insisted I still pay.

THey refused to just give me the clean bedding to bring up and made us wait even longer for the man to bring them up.

On top of all of this, it was noisy, the toilet never stops running and it didn't look very clean. The WiFi is almost non-existent.

We are not very fussy, but filthy bedding is a deal breaker, and they were not at all apologetic about it.  Gross!

The only things we liked were the pool and the incredible Chinese restaurant up the street.  Stay somewhere else.

San Andres Hermosillo

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