Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

14.7 kmfrom the city center

from $ 331

  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
  • Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Fantastic

4181 reviews
9.3
Leonie M

Wow what a place! My husband and I visited this hotel for our honeymoon 6th - 17th August and we absolutely loved it. Upon check in, we informed them that we were on our honeymoon and immediately upgraded us to Star Class. Although we didn't use many of the perks of Star Class, it was nice to have the option to drink the more premium alcohol and jump the queue in a couple of places. We stayed around the adults only pool every day. The pool was clean, fantastic location and the staff couldn't do enough for us. There were plenty of sunbeds but if you want a specific area/loungers then you'd need to get there for 6:30/6:45am but remain with your belongings until 7am. We booked a cabana one day with a group of friends that we had made - this experience was worth every penny; a bottle of tequila, plenty of drinks, 2 bottles of champagne and food was served to us. Mildred was amazing and couldn't have done enough for us all day - she by far, made our honeymoon. Thanks Mildred. The only downside of the adults only side, is that on a Friday and Saturday, the pool turned into Spring Break with many young Americans joining for the weekend. The pool area became loud and more of a party scene. Our advice would be to book a trip for a Saturday to avoid this but it certainly didn't spoil things. The food was exceptional. We ate at the buffet each morning for breakfast and then would either eat at the buffet, The Burger Joint or grab a sandwich from Fuel for lunch. Evening food was fantastic with plenty of choice. Our preferred A La Carte was the Steak house however, everywhere we ate, including the buffet, had plenty of choice. The drinks complimented every meal and the bar staff and waitress/waitresses were smiley and helpful. During the daytime, there seemed to be more activities going on at the family side of the hotel, however, still plenty to do on the adult side. We preferred to sit and chill so didn't venture to the family side at all. We joined in with some of the silent bingo and water polo etc. The evening entertainment was a little disappointing. It seemed to be more family orientated and some nights it was just music and the entertainment team dancing with the children and adults. My advice would be to have a children's show/entertainment early evening followed by an adult show later on. However, we still enjoyed watching The Michael Jackson show and chatting with people in the evenings and we thoroughly enjoyed the Karaoke in the Sports Bar. I wouldn't say the entertainment affected our stay at the resort. Fern and Nando (the entertainment team) couldn't have looked after us anymore if they tried. They were always so happy and went out of their way to sort things for us. We booked a trip to Isla Mujeres with Karen (Mamma Kezza) the TUI rep. This was a great trip on a catamaran. We absolutely loved every minute of it. We also booked Coco Bongos with TUI - wow! What a great show. Something that we have never seen before. We can't thank Karen enough for her knowledge and friendliness during our stay. She was always smiling and on hand to answer any questions that we had. She went out of her way on a couple of occasions to help us. Thank you Mamma Kezza. Lastly, my only recommendation for this hotel would be to look into having a shuttle bus to and from Cancun during the daytime. We would have loved to have visited Cancun during the day but we didn't want to chance an uber and taxis were expensive. By putting on a shuttle bus (charge guests of course), it would give guests peace of mind knowing that they could go into Cancun and back safely. We would recommend this hotel to anyone wanting to visit. The staff are kind, helpful and friendly. The rooms are clean, spacious and beautiful views. And lastly, the resort has plenty to offer for everyone. Thank you PH for making it a honeymoon of a lifetime.

Popular amenities

  • Free Internet
  • Parking
  • Suitable for children
  • Swimming Pool
  • Fitness centre

Location

  • Isla Mujeres National Airport • 9.6 km
  • Mercado 23 • 13.6 km
  • Museo de Arte Popular Mexicano • 16.4 km
  • La Isla Shopping Mall • 20.6 km
  • Maya Cancun Museum • 21.1 km

Available rooms

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Location

Playa Mujeres, Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Cancun

  • Places of interest
  • Mercado 23 • 13.6 km
  • Museo de Arte Popular Mexicano • 16.4 km
  • La Isla Shopping Mall • 20.6 km
  • Maya Cancun Museum • 21.1 km
  • Kukulcan Plaza • 21.6 km
  • El Rey Ruins • 25.6 km
  • Playa Delfines • 25.7 km
  • Wet n' Wild • 29.5 km
  • Airports
  • Isla Mujeres National Airport • 9.6 km
  • Cancun International Airport • 28.2 km

Description of the hotel

Location

Here, you’ll be enjoying yourself all the time. Resort «Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort» is located in Cancun. This resort is located in 15 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall.

At the resort

You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center. Tourists who can’t live without swimming will appreciate an outdoor pool.

For business meetings, there is a conference hall. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

There are other services available for the guests of the resort. For example, a laundry, dry cleaning, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish and French.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

648 rooms

Services and amenities

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)

Rooms

  • Family room

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar

Internet

  • Free Wi-Fi

Transfer

  • Car rental

    charged separately

Languages Spoken

  • Spanish
  • English
  • French
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Nightclub
  • Sun Deck

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Outdoor pool
  • Private beach
  • Pool facilities

Business

  • Business center
  • Event facilities
  • Conference Hall

Sports

  • Snorkelling
  • Tennis court
  • Fitness facilities

Beauty and wellness

  • Massage

    charged separately

  • Sauna
  • Spa

    charged separately

Kids

  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    200 USD per room for the entire period of stay

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    200 USD per room for the entire period of stay

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
9.3

Fantastic

Based on 4181 reviews from guests around the world.

118 reviews are available in your language

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort