from $ 331
Fantastic
4181 reviewsWow what a place! My husband and I visited this hotel for our honeymoon 6th - 17th August and we absolutely loved it. Upon check in, we informed them that we were on our honeymoon and immediately upgraded us to Star Class. Although we didn't use many of the perks of Star Class, it was nice to have the option to drink the more premium alcohol and jump the queue in a couple of places. We stayed around the adults only pool every day. The pool was clean, fantastic location and the staff couldn't do enough for us. There were plenty of sunbeds but if you want a specific area/loungers then you'd need to get there for 6:30/6:45am but remain with your belongings until 7am. We booked a cabana one day with a group of friends that we had made - this experience was worth every penny; a bottle of tequila, plenty of drinks, 2 bottles of champagne and food was served to us. Mildred was amazing and couldn't have done enough for us all day - she by far, made our honeymoon. Thanks Mildred. The only downside of the adults only side, is that on a Friday and Saturday, the pool turned into Spring Break with many young Americans joining for the weekend. The pool area became loud and more of a party scene. Our advice would be to book a trip for a Saturday to avoid this but it certainly didn't spoil things. The food was exceptional. We ate at the buffet each morning for breakfast and then would either eat at the buffet, The Burger Joint or grab a sandwich from Fuel for lunch. Evening food was fantastic with plenty of choice. Our preferred A La Carte was the Steak house however, everywhere we ate, including the buffet, had plenty of choice. The drinks complimented every meal and the bar staff and waitress/waitresses were smiley and helpful. During the daytime, there seemed to be more activities going on at the family side of the hotel, however, still plenty to do on the adult side. We preferred to sit and chill so didn't venture to the family side at all. We joined in with some of the silent bingo and water polo etc. The evening entertainment was a little disappointing. It seemed to be more family orientated and some nights it was just music and the entertainment team dancing with the children and adults. My advice would be to have a children's show/entertainment early evening followed by an adult show later on. However, we still enjoyed watching The Michael Jackson show and chatting with people in the evenings and we thoroughly enjoyed the Karaoke in the Sports Bar. I wouldn't say the entertainment affected our stay at the resort. Fern and Nando (the entertainment team) couldn't have looked after us anymore if they tried. They were always so happy and went out of their way to sort things for us. We booked a trip to Isla Mujeres with Karen (Mamma Kezza) the TUI rep. This was a great trip on a catamaran. We absolutely loved every minute of it. We also booked Coco Bongos with TUI - wow! What a great show. Something that we have never seen before. We can't thank Karen enough for her knowledge and friendliness during our stay. She was always smiling and on hand to answer any questions that we had. She went out of her way on a couple of occasions to help us. Thank you Mamma Kezza. Lastly, my only recommendation for this hotel would be to look into having a shuttle bus to and from Cancun during the daytime. We would have loved to have visited Cancun during the day but we didn't want to chance an uber and taxis were expensive. By putting on a shuttle bus (charge guests of course), it would give guests peace of mind knowing that they could go into Cancun and back safely. We would recommend this hotel to anyone wanting to visit. The staff are kind, helpful and friendly. The rooms are clean, spacious and beautiful views. And lastly, the resort has plenty to offer for everyone. Thank you PH for making it a honeymoon of a lifetime.
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Playa Mujeres, Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Cancun
Location
Here, you’ll be enjoying yourself all the time. Resort «Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort» is located in Cancun. This resort is located in 15 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall.
At the resort
You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center. Tourists who can’t live without swimming will appreciate an outdoor pool.
For business meetings, there is a conference hall. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
There are other services available for the guests of the resort. For example, a laundry, dry cleaning, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish and French.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms
charged separately
charged separately
charged separately
charged separately
charged separately
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Until 12:00 |
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 4181 reviews from guests around the world.
118 reviews are available in your language
Cleanliness
8
Hygiene products
Location
8
Meals
Value for money
8
Room
8
Service
8
Wi-Fi quality
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union