Kempinski Hotel Cancún

11.4 kmfrom the city center

from € 328

  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún
  • Kempinski Hotel Cancún

Fantastic

4511 reviews
9.2
Daniel M

This is the third time I travel to Kempinski Cancun with my family. The three times its been amazing. 1. The beach is great- although watch out on the sargassum season affecting most Cancun and surrounding regions. 2. The service is fantastic! 3. The food and beverages are top notch- globally. Really high quality and delicious. I have been on business to different parts of the world and I can sincerely say that the taste, quality and service level of the two restaurants (Fantino and Grill restaurants) are truly top notch. Easily equivalent to one or two star michelin restaurants in New York. They are not cheap for sure, but they are an experience you need to try. I really recommend them. Also: the breakfast buffet is also amazing! Definitely a highlight. Extra Tip: Try to Kukulcan Margarita, specially the one from the bar after 5:00 pm and the Lychee martini at the Grill Restaurant. And try the Coconut or Chocolate Souffles for dessert. You will be surprised. My daughters became addicted to these souffles. 4. Elegant and stylish location. 5. Good location, 18 mins walking distance to La Isla mall if you need to have a break from the sand or swimming pool. 6. Good gym and spa facilities. The gym is a must after all the food and drinks!! 7. Clean facilities The worst part of my hotel experiences at Kempinski Cancun so far: the day my family and me have to depart to return home! But hopefully we will be able to keep coming back to this amazing place.

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Kukulcan Plaza • 930 m
  • Playa Marlin • 1.2 km
  • Maya Cancun Museum • 1.5 km
  • Acuario Interactivo • 1.9 km
  • La Isla Shopping Mall • 2.0 km

Available rooms

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Location

Avenida Kukulkan, Retorno del Rey No. 36, Cancun

  • What's nearby
  • Kukulcan Plaza • 930 m
  • Playa Marlin • 1.2 km
  • Maya Cancun Museum • 1.5 km
  • Acuario Interactivo • 1.9 km
  • La Isla Shopping Mall • 2.0 km
  • Places of interest
  • Playa Delfines • 3.7 km
  • El Rey Ruins • 3.8 km
  • Museo de Arte Popular Mexicano • 6.1 km
  • Wet n' Wild • 9.1 km
  • Mercado 23 • 10.3 km
  • Xcaret Eco Theme Park • 67.6 km
  • Airports
  • Cancun International Airport • 12.5 km
  • Isla Mujeres National Airport • 17.1 km

Description of the hotel

Location

Dreaming about a first-class hotel? Welcome to hotel «Kempinski Hotel Cancún» is located in Cancun. This hotel is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area.

Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. For participants of business meetings, there is a business center. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the hotel.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, Russian and Japanese.

Room amenities

In the room, there is a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

The hotel's awards

    World Travel Awards — Central America Winners

    2023

    World Travel Awards — Central America Winners

Facts about the hotel

Year of construction

1993

Year of renovation

2006

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

365 rooms • 9 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Reception desk

Rooms

  • Room service
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathrobe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant

Internet

  • Free Wi-Fi
  • Internet access

Transfer

  • Shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • Russian
  • English
  • Multi-language staff
  • Japanese

Tourist services

  • Tour assistance

Recreation

  • Barbecue grill(s)
  • Sun Deck

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Private beach
  • Pool facilities
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Tennis court
  • Fitness facilities

Beauty and wellness

  • Doctor
  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Children
  • At the age from 0 to 17 years if their parents or guardians are staying in the same room on extra beds
    You must specify the price
Meals for children
  • Breakfast
    17.5 USD per guest
Additional bed
  • You must specify the maximum amount
    60 USD per guest per night
Internet
  • wireless, in the lobby
    18 USD per guest per night
Meals
  • Breakfast
    35 USD per guest
Parking
  • on-site
    20 USD per each vehicle per night

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Children
  • At the age from 0 to 17 years if their parents or guardians are staying in the same room on extra beds
    You must specify the price
Meals for children
  • Breakfast
    17.5 USD per guest
Additional bed
  • You must specify the maximum amount
    60 USD per guest per night

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
9.2

Fantastic

Based on 4511 reviews from guests around the world.

117 reviews are available in your language

  • Cleanliness

    9

  • Hygiene products

  • Location

    9

  • Meals

    10

  • Value for money

    9

  • Room

    9

  • Service

    9

  • Wi-Fi quality

    10

Reviews
Kempinski Hotel Cancún