JW Marriott Cancun Resort & Spa

Name: JW Marriott Cancun Resort & Spa
Address: Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, Cancun, Cancun, 77500, Mexico
Rating: 9

11.7 kmfrom the city center

from $ 394

Fantastic

1579 reviews

9.0

Sindy A

We’ve stayed at JW Marriott Cancun four years in a row, and while there are countless beautiful properties in Cancun and around the world, we choose this one because of the people. The consistency of the staff and the genuine, thoughtful service make it feel like coming home. I want to especially recognize Manuel at Bravio. He remembers our family, anticipates what our kids will eat, and always takes the extra step to make meals easy and enjoyable (parents understand how big that is!). His attention, kindness, and professionalism elevate every stay. Thank you to the entire team for another fantastic visit, and please acknowledge Manuel for the exemplary hospitality that keeps us returning year after year.

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Kukulcan Plaza • 1.6 km
Playa Marlin • 1.9 km
Maya Cancun Museum • 2.2 km
La Isla Shopping Mall • 2.6 km
Playa Delfines • 3.0 km

Available rooms

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Location

Avenida Kukulkan, Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun

What's nearby
Kukulcan Plaza • 1.6 km
Playa Marlin • 1.9 km

Places of interest
Maya Cancun Museum • 2.2 km
La Isla Shopping Mall • 2.6 km
Playa Delfines • 3.0 km
El Rey Ruins • 3.1 km
Museo de Arte Popular Mexicano • 6.6 km
Wet n' Wild • 8.4 km
Mercado 23 • 10.6 km
Xcaret Eco Theme Park • 66.9 km

Airports
Cancun International Airport • 11.9 km
Isla Mujeres National Airport • 17.7 km

Description of the hotel

Location

Everything you need is in one place. Resort «JW Marriott Cancun Resort & Spa» is located in Cancun. This resort is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.

At the resort

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a diving club. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool.

For participants of business meetings, there is a conference hall and meeting and presentation facilities. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer.

Accessibility: there is an elevator/lift. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, a chapel, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities

In the room, there is a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

2001

Year of renovation

2006

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

448 rooms • 14 floors

Services and amenities

General

ATM
Shopping on site
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Chapel
Garden
Terrace
Private check-in/check-out
All Spaces Non-Smoking (public and private)
Upper floors accessible by elevator
Reception desk

Rooms

Non-smoking rooms
Room service
VIP room amenities
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Bathtub
Bathrobe
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
charged separately
Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Diet menu (on request)
Breakfast
Buffet breakfast
Breakfast in the room
Cafe
Restaurant
Restaurant (buffet style)
Packed Lunches
Kettle

Internet

Free Wi-Fi
Internet access

Transfer

Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Sun Deck

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Beach facilities
Water sport facilities
Private beach
Beach/pool towels
Next to the beach

Business

Business center
Event facilities
Fax machine
Meeting and presentation facilities
Conference Hall

Sports

Diving
Snorkelling
Tennis court
Fitness facilities
Gym

Beauty and wellness

Massage
charged separately
Steam room
Beauty services
charged separately
Sauna
Spa
charged separately
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Kids club

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Deposit

-
100 USD per room per night

Internet

wireless, in the room
18 USD per guest per night

Transfer

Airport
18 USD

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Deposit

-
100 USD per room per night

Internet

wireless, in the room
18 USD per guest per night

Transfer

Airport
18 USD

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Front desk is open 24/7.

Information about the type of meals included in the price is indicated in the rate details.

As of April 1,2021 Visitax for foreign tourists comes into force. Payment in the amount of MXN 224.00 (or USD 10.00 per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.