Moon Palace Cancún - All Inclusive
from 525 $
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Wet n' Wild • 4.2 km
- Cancun International Airport • 7.4 km
- El Rey Ruins • 9.5 km
- Playa Delfines • 9.6 km
- Kukulcan Plaza • 14.1 km
Available rooms
Enter your dates of travel and we will display the current prices
No dates selected
If you don't know the specific dates yet, select approximate dates to see the price estimates.
Location
Carretera Cancun-Chetumal Km. 340, Cancun
- Places of interest
- Wet n' Wild • 4.2 km
- El Rey Ruins • 9.5 km
- Playa Delfines • 9.6 km
- Kukulcan Plaza • 14.1 km
- Maya Cancun Museum • 14.7 km
- La Isla Shopping Mall • 15.1 km
- Museo de Arte Popular Mexicano • 17.7 km
- Mercado 23 • 19.8 km
- Xcaret Eco Theme Park • 54.4 km
- Airports
- Cancun International Airport • 7.4 km
- Cozumel Airport • 53.9 km
Description of the hotel
Location
Everything you need is in one place. Resort «Moon Palace Cancún - All Inclusive» is located in Cancun. This resort is located in 20 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Wet n' Wild, El Rey Ruins and Playa Delfines.
At the resort
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.
Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a table tennis area, a mini-golf area and a diving club. You will find these entertainment amenities on the premises: a karaoke and a ping-pong area.
Swimming fans are going to enjoy a pool, an aquapark and an outdoor pool. For participants of business meetings, there is a business center. Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the resort.
If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, a chapel, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, Spanish, Russian and French.
Room amenities
In the room, for you, there is an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Year of construction
1998
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
2036 rooms • 3 floors
What other amenities are there?
General
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Reception desk
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
paid for separately
- Laundry
paid for separately
- Safe-deposit box
- Concierge services
- Dry-cleaning
paid for separately
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
- Bottled water
Internet
- Free Wi-Fi
- Internet access
Transfer
- Car rental
paid for separately
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- Russian
- English
- French
- Multi-language staff
- Portuguese
Tourist services
- Tour assistance
Recreation
- Bike rental
- Billiards
- Karaoke
- Mini golf
- Nightclub
- Hiking
- Sun Deck
- Ping-Pong
Parking
- Parking
- Parking nearby
Pool and beach
- Water park
- Swimming pool
- Spa tub
- Outdoor pool
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Windsurfing
- Diving
- Cycling
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Golf сourse (within 3 km)
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 15:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Accommodation of children | Price |
|---|---|
| At the age of from 0 to 3 years if their parents or guardians are staying in the same room on extra beds | Must be clarified on the spot |
| Destination | Price |
|---|---|
| Airport | 26 USD |
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in. Please note that shuttle service between sister properties of Palace resort is not included. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — MXN |    |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
