Sun Palace Cancun - Adults Only - All-inclusive

Name: Sun Palace Cancun - Adults Only - All-inclusive
Address: Blvd Kukulcan Km 20 Hotel Zone, Cancun, Cancun, Cancun, 77500, Mexico
Rating: 9.4

14.8 kmfrom the city center

from $ 690

Fantastic

9918 reviews

9.4

Marilyn J

A wonderful resort. The staff welcomes you and constantly makes sure all your needs are met. The restaurants have delicious choices. The pool concierge especially Danira makes sure my stay is comfortable. Jesus and Mario in Aurora great waiters. Jose my Elite Diamond concierge excellent. Enjoyed the massages great service. Pickup service to the hotel and airport timely. Bell staff excellent.

Popular amenities

Free Internet
Transfer
Parking
Swimming Pool
Fitness centre

Location

Playa Delfines • 1.9 km
El Rey Ruins • 1.9 km
Wet n' Wild • 4.0 km
Kukulcan Plaza • 6.6 km
Maya Cancun Museum • 7.2 km

Available rooms

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Location

Avenida Kukulkan, Blvd Kukulcan Km 20 Hotel Zone, Cancun

What's nearby
Playa Delfines • 1.9 km
El Rey Ruins • 1.9 km

Places of interest
Wet n' Wild • 4.0 km
Kukulcan Plaza • 6.6 km
Maya Cancun Museum • 7.2 km
La Isla Shopping Mall • 7.6 km
Museo de Arte Popular Mexicano • 11.1 km
Mercado 23 • 14.4 km
Xcaret Eco Theme Park • 62.2 km

Airports
Cancun International Airport • 9.5 km
Isla Mujeres National Airport • 22.7 km
Playa del Carmen Airport • 56.1 km

Description of the hotel

Location

Everything you need is in one place. Resort «Sun Palace Cancun - Adults Only - All-inclusive» is located in Cancun. This resort is located in 15 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Playa Delfines, El Rey Ruins and Wet n' Wild.

At the resort

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The resort cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center and a gym. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool.

Want to have an excursion? Consult the tour assistance desk of the resort. The staff of the resort will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, a chapel, ironing, press, car rental, a safe-deposit box and a concierge.

The staff of the resort speaks English and Spanish.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

247 rooms • 8 floors

Services and amenities

General

ATM
Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Chapel
Garden
Television in lobby
Terrace

Rooms

Bridal suite
Non-smoking rooms
Room service
VIP room amenities
Smoke Detector
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Alarm clock
Laptop safe
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
charged separately
Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Shoe shine
charged separately
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Breakfast in the room
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Bottled water

Internet

Free Wi-Fi

Transfer

Shuttle
charged separately
Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Sun Deck

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Spa tub
Outdoor pool

Business

Business center
Event facilities
Fax machine
Conference Hall

Sports

Snorkelling
Fitness facilities
Gym

Beauty and wellness

Massage
charged separately
Steam room
Beauty services
charged separately
Sauna
Spa
charged separately
First Aid Kit

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Transfer

Airport
26 USD

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Transfer

Airport
26 USD

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in. Shuttle service between sister properties of Palace resort is not included.