Name: Ritz Residence @ Imago Mall Loft B
Address: Level 7, The Loft B, Imago Shopping Mall, Kota Kinabalu, Kota Kinabalu, Kota Kinabalu, 88000, Malaysia
Rating: 0

Shopping on site

Elevator/lift

Smoke-free property

Gift shop

Garden

Terrace

Express check-out

Outdoor furniture

General

Laundry

Concierge services

Dry-cleaning

Services and amenities

Coffee/tea for guests

Restaurant

Snack bar

Vending machine

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Picnic area

Recreation

Free parking

Parking

Business center

Conference Hall

Business

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Location

At the hotel

Kota Kinabalu International Airport

Ritz Residence @ Imago Mall Loft B

Another fantastic stay at this hotel. So friendly and everything very modern. A great place to stay in KK

Fantastic property, everything in the room was very high quality. Staff super friendly and very helpful.

Place is in the Imago shopping mall. Many restaurants and shopping near by. Sutera golf club across the street. Room is very clean and has all fancy things like Dyson hair dryer and electric curtains. Free soft drinks. There are some umbrellas, luggage scale etc to use. Before arriving call the number. I communicated via Whatsapp and got quickly answer if any questions. Really good service. They have luggage room as well.Room is not really big size but perfect for couple. Toilet bowl is kind of Asian size and not American standard.

Very good pr-ship by the front employees from pre-arrival to arrival and departure. It will be my first joice for my next visit to K.K.

We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.

Wonderfull property with attentive staff! Great location next to a large shopping mall. Within walking distance of KK waterfront. Large swimming pool available for guest use.

We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops.  There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.

Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it. The room was amazing. Super high tech and very grand. Beautiful  time at the ritz

the best hotel i stay during i in kk 4 days

Kota Kinabalu

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park access

Luxurious room. The only issue is that I use the stairs and discovered that all of the fire doors were open on every single floor. This means that no one would be able to escape that very large building. I reported it to the owner of my room and she said she would report it to management. The next day I went down the stairs again and all the doors were still open. Not only where the doors open there was debris on the stairs, which in an emergency people would fall down the stairs since the stairs would not be lit. Plus, the stairs would be full of smoke due to the fire door was being left open. Other than that, the property was great and the owner was very responsive and helpful.

Very comfortable room and location is the best

Great place to be

This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights. The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3.The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large shower and separate bath. Location is excellent right above lots of places to eat and all the shops. If you value comfort and convenience then this is the perfect place to stay!

Comfort and convenience

This place is fabulous! The room was not big but well decorated, and very inviting and cosy. Luxurious touches like the chandelier, sparkly handles and lights, and the quality coffee making area, made us feel like we were in a posh hotel. The room offered every amenity we needed plus more. After a long day travelling the big bed was so soft and comfortable the street noise we could hear was easily forgiven. The bathroom, so large, modern and fabulous, I can’t fault it!  Location is excellent with shops and places to eat right downstairs. Service was amazing, super helpful, communicative and very kind and friendly. We will definitely stay here again next time we are in KK.

A touch of Luxury

Place was great and the lady who met us was so lovely. However, the checking in process was unclear and the buzzer on the main door was unclear as to which was the Ritz Residence button. I would suggest that the buzzer is clearly labelled for the residence. That aside, loved it. Thanks!

Ritz Residence @ Imago Mall Loft B

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