Name: Sunbird Capital Hotel
Address: Malawi, Lilongwe, Lilongwe, Lilongwe, Lilongwe, 265, Malawi
Rating: 7

Air conditioning

Elevator/lift

Currency exchange

Gift shop

Doorman

General

Non-smoking rooms

Bathrobe

Safe (in room)

Rooms

Concierge services

Shoe shine

Hairdryer (on request)

Iron

Services and amenities

Breakfast

Cafe

Restaurant

Poolside bar

Meals

Free Wi-Fi

Internet

Parking

Business center

Photocopy machines

Event facilities

Conference Hall

Business

Fitness facilities

Sports

Children's playground

Kids

Location

At the hotel

Room amenities

Lilongwe International Airport

Sunbird Capital Hotel

Lilongwe

The marque has poor air conditioning system. The meeting was held from 2:00 pm to 5:00 pm. It was very hot in the marque and not conducive for a meeting. No wonder most of the participants were dozing during the meeting.

Poor air-conditioning at marque Lilongwe hotel

The room was great.  Clean and well supplied. Water was brown and electricity erratic. Staff was helpful, and the grounds were peaceful and beautiful. The breakfast was outstanding and offered great variety and seasonal fruit. Would recommend for work or leisure.

Great stay over all.  

Good place for relaxation and with a lot of amenities and good people
Food is good
Spacious rooms
Some of the facilities need upgrade - especially the AC
No variety of channels for entertainment - install Smart TVs

First time in Malawi a really great hotel to enjoy it

My office made the reservation with the reservation tesm but when I checked in, my booking wasnt there. An inconvenience and this is not the first time its happened with our company. I eventually got a room. The room though had no operational shower.

Could have been a better experience

Staff great. Environment is peaceful. Beds very comfortable. Rooms are ok but very dated.

The room I was given was noisy with the smell the new carpeting in the corridor. Called reception to request change of room and was kept holding for greater than 5 minutes. At the 3rd attempt, I was passed onto a receptionist who instead of sending someone to assess the situation simply just advised that the hotel was full hence little could be done.  In spite of having a 20 years plus relationship with this hotel, I checked out the same evening.

Extremely Poor CX 

I stayed here for the last 2 nights of my holiday; and the hotel is a soul less. They could not provide hot water unless you ran the hot taps for 20 mins; after a day they tried to repair the fault but to no avail. I only got a functioning key over a day into my stay having to ask reception to be let into my room in the meantime, and at least on one occasion having to redirect the staff as to where my room was.  I asked directions to a restaurant locally (walking distance) and was given directions which lead me to an army base! I asked a local who worked out I was given directions to somewhere 2 miles away with little on no street lighting / pavement. I had friends who stayed at the Golden Peacock and would recommend it and is cheaper. Ditto Woodlands which is more rustic but has wild animals in the grounds and is near the wildlife centre. I could go on but you get the drift by now.

There are better and cheaper hotel nearby!!!

The best place to wine, dine and sleep while in Lilongwe. The best there can ever be. The location is spot on. The amenities are well maintained and the gardens are well kept. Massive grounds that you should explore.

Lilongwe's Finest

Spent 4 nights for a business trip, loved everything about it from the welcome at the reception to the old designed building that give it a different atmosphere from the usual city vibe. The breakfast is amazing with so much variety. And room service is at no extra cost

Sunbird Capital Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Paid on the spot

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