Name: San Stephano Resort
Address: Sea Road، Batroun، Lebanon, Byblos, Byblos, Byblos, 1400, Lebanon
Rating: 8

Air conditioning

Elevator/lift

Heating

Garden

Terrace

General

Bridal suite

Room service

Fridge

Family room

VIP room amenities

Rooms

Ironing

Laundry

Dry-cleaning

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Snack bar

Microwave oven

Bottled water

Meals

Free Wi-Fi

Internet

Car rental

Transfer

English

French

Arabic

Languages Spoken

Sun Deck

Recreation

Parking

Free parking nearby

Free Parking on Premises

Swimming pool

Spa tub

Outdoor pool

Water sport facilities

Private beach

Next to the beach

Pool and beach

Diving

Sports

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

San Stephano Resort

Byblos

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The resort location is good, in the heart of Batroun, everything is close by to the resort, which impressed me at first.l, but all resorts are within the same area.

But dont get fooled with the great location. We had the worst vacation there!

We got terrible diarrhea, right after we had eaten at the resort. I thought at first it was just us, or maybe something we had ate prior to the resort. but i was shocked when i overheard other customers also complain to each other that they also had a very bad episode of diarrhea. We definitely picked it up from the resort! Which was terrible and spoiled our holiday! 

Their food is considerably cheaply priced, which is good. however this comes with a price of being stale, and price of getting sick, not everything was fresh, some food items came stale, u can tell they were reheated a couple of times before they were served, their salads also weren’t the freshest (taboula) which we left out and didn’t eat coz it looked bad and we didn’t even complain, because their staff are terrible with communication and are very arrogant especially with tourists. 

Their breakfast is so cheap too its $10 each,set breakfast.  They only served 2 croissants to a party of 6! When we asked for the other croissants they said ok and walked away very “arrogant”chatting to each other and ignored our request, after 20 mins we asked again they said that they had already finished. Eggs took a good 30 mins to bring to the table, even though there was no one at breakfast but us, (no wonder why) and it came cold and too salty, we couldnt eat them! And we didnt bother ask for new ones because they were giving us attitude. Which i dont understand !! This is a resort!! They should be welcoming atleast! 

To make things worse, I was confronted by a staff member (lifeguard) who insisted that I remove my t-shirt while sitting by the pool or leave the place!! This situation left me feeling humiliated and discriminated against, which i never felt before!! How can i guy come up to a lady in an arab country and say such a thing!!! I was shocked!!  SEXUAL HARASSMENT ! I think its my right to make choices about what to wear and when to take off or keep on,, not the lifeguard and not the resort definitely! 

When we went to the front counter to complain, the staff were even worse than the lifeguard !! they seemed careless, didn’t want to listen, defended the lifeguard before even knowing what happened! And they refused to call the manager. When i threatened to write this on social media, they immediately said they will look into it, i was promised an apology which i never got . Which shows how much they are careless!! 

Don’t get fooled by the pictures and place like we did. Its a nice place and cheap but at the cost of ur happiness and peace of mind. 

Id rather pay a higher price to feel comfortable and not discriminated against ! If your a tourist and not a local they will discriminate watch out

Worst vacation ever

I was so amazed by the wonderful staff and the the beautiful resort. I was skeptical on my trip to Lebanon for the overall reputation it has.  Hovever my stay for 2 weeks at this resort was honestly the best choice I made. The staff was friendly, room service took a few minutes to respond. Had fresh clean towels minutes after a request. The pool are was clean, the beach was paradise. By far, the nicest place a family can go for a luxurious trip to Lebanon. San Stephano resort was the highlight of our trip. The ladies at the desk gave my daughters friendly advice on where to visit and eat and what to wear. I cannot stress enough how we were so impressed by everything. For those looking for location, this is the spot. We had coffee shops including Dunkin’ Donuts and Starbucks steps away from our hotel. Endless choices of restaurants and cafes. Hair salon was a 5 minute walk. At times, I felt I was at a beach town in California. I highly recommend and believe me it dissent disappoint.  The lobby, the remodeled rooms, the security the restaurant the pool the beach were all wonderful. It felt extremely safe with top notch security at the entrance. A security officer at each building. That alone was tremendously appreciated.  Tripoli Beirut are all 30-45 minutes away. It’s closely centered to everything.

Paradise in Batroun

Great stay. The rooms are clean and comfortable. A/C, electricity and internet were always available with no interruption. The staff inside and out were very friendly and helpful. Highly recommend. The restaurant on the premises is great and should try it.

Very comfortable stay - Highly recommend

We just competed a family vacation at this property for at least the second time.  We took one of the new 2br units near the pool.  Let me just say WOW and thank you to the hotel management.  The service was unparalleled.  Super-responsive staff, excellent restaurant suitable for international travelers, prompt towel service, and friendly people.  The facilities were excellent.  There is also very, very good security at this hotel, which we appreciated.  

This hotel experience is as good or better than they offered by many of the world’s leading brands.  I have traveled the world on business, and the cleanliness, service, attentiveness to detail and room facilities at this hotel are really excellent. Not to mention the Mediterranean Sea views. 

When you ask for your room to be cleaned, they send a crew of six people who are extremely thorough and efficient. The new pool is beautiful, huge, and so easy to access from most of the units.  The rain shower in the bathrooms is phenomenal. (Maybe need to find a way to keep water from running under the shower door a little better.) I also would add that my children, who are young adults, enjoyed the fitness facilities for a modest additional charge. 

I have only one or two small comments for management’s consideration, and for the improvement of a place that we love. In such an outstanding property, the mattresses, which I am sure are brand new, are just okay.  For a week’s stay, they are not as comfortable or supportive in my opinion as they should be, given the high standard of this hotel. Recognizing the investment in these mattresses has already been made, maybe consider giving your guests an option to add a foam topper and consider upgrading the pillows.  

Thank you very much for a wonderful holiday.  We will be back for sure.  I would recommend this amazing and well managed hotel without hesitation.  Please bear in mind they are not currently accepting credit cards, I believe due to the financial crisis in country, so you will need cash.

Impressive

There is not one thing I can complain about.  Location is great, Private beach, beautiful swimming pool.  The suite was spacious, clean and up to date.  Front desk was very helpful and prompt to any request.  The restaurant on the premises was excellent; great Lebanese food and sea food. The resort is a walking distance from the heart of Batroun. We had excess to all kinds of restaurants, coffee places, night life, shopping.  I will definitely go back. 


Excellent experience!

we stayed with some friends in a suite and it was very good, the room was very good and clean. It was a good trip and good hotel. not very expensive, good location next to the beach and the central street

It was a very good experience

In the heart of the amazing city of Batroun , great location with an amazing service , very clean ,spacious rooms with incredible view , amazing pool with beautiful private peach , highly recommended, definitely will visit again we had three rooms in the new building, many cafes and restaurants a cross the street .

Great resorts with great service

It was a great stay, excellent service and accommodation, I would like to thank Mrs. Nathalie, the Front Desk Manager for her kind assistance and professionalism, she was very helpful as well as kamil the front desk agent... the service was beyond amazing

Amazing Stay

The “resort” but I am not sure why they call it Resort and they don’t even accept a credit card. 
I booked from united states to stay at the “resort” as they call it and when i got in there to check-in they told me that i have to pay mal all stay with cash Dollar. And That made me not having the enough cash to cover for my living expenses. And after I showed them that they accept Visa, mastercard they got mad and told me this is the hotel policy. What a shame to treat the tourists in that way!

Terrible experience ONLY cash dollars the payment

St Stephano Hotel remember this name, if you want to stay in the best hotel situated in the region between Jounieh and Tripoli St Stephano should be your number one choice. I am so glad that i went there with my wife. We felt so special from the day one we cheked in till the last day. The hotel has a beautiful lobby,the staff was so welcoming ,nice,and professional. The room on the fifth floor was so lovely,with a wonderful  view on the pool and the sea. It comes with a jaccuzi,,a comfortable  large bed, a bathroom with shower very clean, a mini kitchen with a microwave,  a boiler machine, and a medium refrigirator. The hotel is situated in the center of what i call “ my happy place" where all the pubs, restaurants and coffee shops are located few steps away, like Pierre Y Amigos           ( mexican) , Zaatar w Zeit, Starbucks, Taiga, Limon, Stephano Cafe,  Dunkin Donuts. The hotel has it's own seafood  restaurant Del Mar excellent. You can go and watch the sunset to Bolero and Titans two great pubs, or you can go further to Bahssa where you can find  beautiful restaurants like Le Marin and Al mandaloun
Overall i had the best stay in Batroun!!! and definitely will go back. I recommend  St Stephano  Hotel for every person who wants to discover the real city of  Batroun  with its craziness and loveliness.

San Stephano Resort

Main amenities of the hotel

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