Name: The Crossroads Hotel Westlands
Address: Westlands Road, Nairobi, Nairobi, Nairobi, 00200, Kenya
Rating: 0

24-hour reception

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Wilson Airport

Jomo Kenyatta International Airport

The Crossroads Hotel Westlands

The staff did a really great job housekeeping was always on the ball. The breakfast is definitely worth the investment Great way to start a day with areally nice selection. Depending on the activities you have planned the convenience of the location will make a big difference. For me it was quite a bit of travel to try to get out to any of the Safari and interactivities. But any of the Ubers was quick to take care of that.

We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.

I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it

As expected, got all the benefits that Expedia promised.

Very helpful and friendly staff. Good location

The staff was amazing for the security guards to front desk. It was five star service.

Excellent staff, very friendly.  Good location.

Great stay, friendly and helpful staff and enjoyed the visit with family!

Absolutely amazing!  From check-in to check-out.  Staff is attentive to anything you need. I highly recommend this hotel.

Nairobi

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Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop.The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight.Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport.I would highly recommend this hotel.

Clean and centrally located hotel in Westlands

The stay was excellent.  The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent.  The  restaurant was exquisite.  Their free breakfast is really good and the service was very friendly and attentive.  On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

I recently had the pleasure of staying at the crossroads hotel during my visit to Nairobi, and it was an exceptional experience from start to finish. The hotel is located in a prime area, making it convenient to explore the city's attractions.The staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was even offered a complimentary welcome drink, which was a lovely touch.The room itself was spacious, impeccably clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the high-quality linens and pillows.

It was great. The only complaint would be the breakfast buffet was not great.They had pancakes but no butter or syrup for them.

Anniversary Stay

I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.

The Crossroads Hotel Westlands

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