The Ritz-Carlton, Tokyo

Checking in on a weekday, it was fairly calm and quiet. We stayed 5 nights so we did notice on Friday/Saturday around check in time it was noticeably busier than when we checked in. Reception is on the 45th floor so you’ll always have to take two elevators from your room to the ground floor. Bia H. at reception was absolutely amazing, sweet, kind, friendly and attentive and really set the tone for the rest of our stay. We were able to secure a cash upgrade that included club lounge access. I want to say right here that if you can splurge for a club room, just do it. Looking back, it made our stay significantly more pleasurable with club lounge access. We knew this prior to booking but FYI, as a MB Platinum Elite member, take note that you do not receive complimentary club lounge access. This is across all RC hotels. The club lounge is amazing and service at the lounge was impeccable. Japanese and Western breakfast styles were offered along with an egg station and THE absolutely best part is the croissant waffles that are made to order. Afternoon tea is served from 2:30-4:30 and it’s topped with dessert bites, savory finger sandwiches in the middle tier and the bottom are scones and biscuits. My kids inhaled the bottom tier and requested we make it back for afternoon tea every day. Afternoon tea is very popular and can get quite busy. The view of Tokyo while enjoying breakfast or afternoon tea is a plus as the lounge is on the 53rd floor. We were searching for a hard to find item in one of the stores in Tokyo and Fukuyoshi “Yoshi” at the lounge went out of his way to help us with the search. Not only was that extremely helpful but it really made our stay even more special. There are people that do their job and then there are people that care about their jobs and this is what sets the bar for the level of service at RC. We’ve stayed at other hotels in Tokyo before and the rooms in RC are fairly large considering it’s located in central Tokyo. Bathroom is spacious, toilet and shower are separated with frosted glass doors so more than one person can be in there at the same time. There is a control panel built into the center nightstand that with one touch you can turn off all the lights as well as shut your drapes automatically. I wish I had this at home! The views from your room is gorgeous, during the day and the night. The hotel is attached to Tokyo Midtown and downstairs is the Galleria Plaza. There, you can find 7-Eleven, Tomod’s (drugstore), Precce (Grocery store), a wide variety of restaurants (from take out, casual, to high end) and shops. You can walk to the Oedo and Hibiya train lines without going outside (very helpful in the August heat). The service provided from everyone was excellent, always a smile to greet you and is what I expected from the RC brand. However, RC Tokyo is really standing out above the other RCs we’ve stayed at. So much so that if we come back to Tokyo again, it’ll be hard to stay anywhere else.