from CN¥ 1,772
Excellent
1528 reviewsWe would like to express our gratitude for the excellent service that we had received when we checked into the hotel. We were served by Ms AOKI and Ms Kosaka. Ms AOKI was spectacular and very understanding. We had an issue upon check in, but regardless of difficulty to resolve our issue, she ultimately found a way to get around it. We were most grateful to Ms AOKI. She was so pleasant and always smiling despite the problem we were facing. But so happy she got to resolve it at the very end. Excellent customer service by far. Hotel room was a little dated though, but the front desk (Ms Aoki) made it all better :). Regrettably we were unable to view the sea of clouds, but we got to try out the hot air balloon albeit it was an extremely mini ride (haha).
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Naka-Tomamu, Shimukappu
Location
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hoshino Resorts Tomamu the Tower» is located in Shimukappu. This hotel is located in 21 km from the city center.
At the hotel
You can stop by the restaurant. Wi-Fi on the territory will help you stay on-line. If you travel by car, you can park in a parking zone. The following services are also available for the guests: a sauna and a spa center.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry.
Facts about the hotel
Year of construction
Type of electrical socket
Type A
100 V / 50, 60 Hz
Type A
(grounded)
100 V / 50, 60 Hz
Number of rooms
charged separately
charged separately
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Front desk is open 24/7. The hotel offers a shuttle service from the train station. Guests are required to inform about their arrival 24 hours before arrival using the contact information from the booking confirmation letter.
The Ministry of Health, Labor and Social Security of Japan requires all foreign guests to provide their passport number and citizenship when registering at any place of residence (hotels, motels, etc.). In addition, the owners of the residential premises are required to make photocopies of the passports of all registering guests and keep these photocopies. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Excellent
Based on 1528 reviews from guests around the world.
5 reviews are available in your language
Cleanliness
7
Hygiene products
Location
6
Meals
Value for money
5
Room
8
Service
7
Wi-Fi quality
Registered service mark in the European Union