Name: onsen hotel Omoto
Address: 3-13-10, Asamaonsen, Matsumoto, Matsumoto, Matsumoto, 390-0303, Japan
Rating: 8

Shopping on site

Air conditioning

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Smoke-free property

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Gift shop

Reception desk

General

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Family room

Bathtub

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Wheelchair Accessible

Accessibility

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Dry-cleaning

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Breakfast

Restaurant

Vending machine

Breakfast/lunch to go

Microwave oven

Meals

Free Wi-Fi

Internet access

Internet

Transfer services

Transfer

English

Languages Spoken

Free bicycle rental

Hiking

Recreation

Parking

Parking nearby

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Massage

Sauna

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Matsumoto Airport

onsen hotel Omoto

Matsumoto

Looking for something different? A real Japanese experience? Then go to Hotel Omoto in Matsumoto.
Located a bit out of town (15 minute taxi drive - there is bus service but limited) this Ryokan has great personal service in typical immaculate Japanese style rooms. (which also means no chairs and sleeping on tatami floor with mattresses) 
There are hot baths (onsen), great Japanese style breakfast and just a calm relaxing atmosphere.
Recommended.

Something Different

Typical Japanese, first time sleeping on Futon and Tatamimatte (very hard), nice onsen (thermal bath), eating very Japanese, supposedly super, unlocks for Central Europeans hard, Japan pure on the periphery of a nice city (with castle)

Japan in pure culture

There were 2 bathrooms for guests, one was larger and another was smaller, for the family, and one for the couple, and one for the most part, so it was necessary to book and pay for a nice change for 90 minutes. But when I went to those bathrooms, I could see the beautiful panorama of the Japanese Alps. They were not so warm, but we were so happy. We also enjoyed the fact that the bathrooms were too small to accommodate the guests. The dining room was really small, so there were really few traditional dishes, especially those that were available to the staff at the hotel.

You can taste the wonderful dishes!

We visited for an evening stay with our daughter and son-in-law.  The hotel staff spoke no English but our daughter is fluent and lives and teaches in the area so that was fine.  The staff were very courteous and attentive and the grounds were very nice.  The room was very comfortable (Japanese style tatami).  Both the evening and morning meal were plentiful and tasty.  The views from the top floor hot baths and our room were beautiful.  A very pleasant stay.

Very comfortable stay

I'll start with the hotel's downsides, or I didn't like it: 1) The staff was kind of cold, they weren't comfortable with them.. 2) There was no shampoo or cosmetics in the room to take care of the skin.. 3) The temperature of the heater in the room couldn't be controlled - the face was very hot, or turned off.. 4) We had an outdoor jacuzzi with a view of the mountains, but we were just given a private bathroom.. 5) The breakfast was damn uniform in taste. I didn't like it.

The indifferent staff has ruined the hotel's reputation!

The hotel is old but very well maintained and clean.  Although the host staff team spoke limited English, they made us feel their warm hospitality.  Their dinner and breakfast were worth the money we paid for.  Recommended.

Great host with delicate catering

It was our family's first time visiting Matsumoto and we booked this hotel quite randomly. That said, we were quite pleasantly surprised by a couple of elements:

-Room. We booked a 3 person tatami room, which is very spacious and has a lovely sitting area facing the city/moutain view. I have stayed at several ruykons in Japan. Given the price we are paying, Omoto is a great bargain vs. the ones we have tried in Hokaido, Koyto or Tokyo. 

-Services. A very special thanks for Maria, who is the only fluent English speaker in the hotel. It made a very big difference having her to translate some of the more complicated requests. She is also very sweet and lovely to our daughter. Omoto is very lucky to have a great employee such as Maria.

Other things for your consideration:
-Location. It's a part of the Osama Onsen area. If you fancy having a walk to the city, you will need taxi back/forth, which could be quite expensive if you daily trip (probably US$15 one way).

-Onsen. Just average. The 8th floor outdoor baby onsen is nice but quite small and doesn't really have much of a view. We tried family onsen which costs about US$20 a session. That's not worth it...it's just a slightly bigger bath tub, which is not enough for 3 ppl.

-Food. We only tried breakfast. The Japanese breakfast is fine (but probably not as elaborate as some other onsen hotels may offer). It's interesting that they will charge you seperately for coffee or milk if it's a Japanese breakfast day.

Overall, we will recommend Omoto.

A pleasant surprise

A little bit old. Great onsen. Copious amonts of good food for dinner and breakfast. A good bottle of Japanese white wine (yes, really) for 1500yen. Very nice tatami room. Best night's sleep I'd had in months, very comfortable futons etc. Very good value.

onsen hotel Omoto

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