Izumigo AMBIENT Yatsugatake Cottage

My wife and I spent 2 nights in this resort during Jan'17, we were extremely satisfied with the location, service and everything else. The resort consists of few cottages in a hill forest area, I very highly recommend this resort to all honeymooners and people looking for rest and relaxation. Reception, Store, Restaurants, Spa etc. are all in the main building. There is a a free pick up and drop service between main building and cottages. When we arrived at Kobuchizawa station, we called the hotel and asked them to arrange for a taxi which they did in just under 5 mins. The receptionist was waiting for us outside to welcome us, she explained everything about the resort to us in great details. She also asked us about our plans during the 2 days and gave us some advises, maps and brochures. Pocket wifi router worked perfectly with excellent battery life and speed. Our cottage was amazing... very spacious, clean, well decorated, not far from the main building. we loved our cottage... we took a long walk around the area which was very scenic and breathtaking. I haven't come across any staff who are as friendly and helpful as in Neo Oriental, we have made many many requests and they never made us feel that we are asking for too much, in fact we were surprised in some cases that they have actually accepted our requests. When we didn't go for breakfast as we were sleeping, they brought us breakfast in the room without even asking. The store in the main building has good variety of food, sweets etc. They also provide a free bus service between resort and Kobuchizawa station 5-6 times a day, the only thing, they need to be informed by 8pm the previous day. My wife and I walked from the resort to Kobuchizawa station in approx. 40 mins. My wife tried the Spa and she loved it... she said it was one of the best she has ever seen. Cons: There is no phone in the room, so all communication with hotel staff have to be done using a mobile phone. The buffet dinner wasn't great but the other Japanese restaurant was very very good. Conclusion: I very highly recommend this hotel, my wife and I decided to come to this resort in our next visit to Japan for longer stay...