from $ 216
Excellent
265 reviewsLoved it. This is my second time at this hotel. I came last year and again this year. The staff are amazing- the front of service staff and also the restaurant staff were fantastic. Thank you so much for making our stay so special. The food was amazing, we loved our room, the view and the onsen. The location is perfect. I wish I lived in Japan and would visit more regularly. Thank you again for being so brilliant. I hope to be back next year and thank you for my gift too xxx
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3-282,syukutsu, Otaru
Location
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hotel Neuschloss Otaru» is located in Otaru. This hotel is located in 5 km from the city center.
At the hotel
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone.
Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a spa center and a doctor. For business meetings, there is a conference hall. At the guests’ disposal, there’s also a laundry, a safe-deposit box and a concierge.
The staff of the hotel speaks English and Japanese.
Room amenities
In the room, there is a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type A
100 V / 50, 60 Hz
Type A
(grounded)
100 V / 50, 60 Hz
Number of rooms
charged separately
charged separately
charged separately
charged separately
Check-in |
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After 15:00 |
Check-out |
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Until 11:00 |
Check-in |
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After 15:00 |
Check-out |
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Until 11:00 |
To use the hotel's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation. JR Otaru Station to Hotel 15:00/15:30/16:00/16:30/17:00/17:30/18:30 From Hotel to JR Otaru Station 09:00/09:30/10:00/10:30/11:00/11:30/12:00 |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Excellent
Based on 265 reviews from guests around the world.
14 reviews are available in your language
Cleanliness
8
Hygiene products
Location
8
Meals
Value for money
6
Room
8
Service
8
Wi-Fi quality
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union