Sandals Royal Plantation

‘Welcome home’ in all its finery. We are returning guests, and after a wobbly start this was our best trip yet, no doubt linked to the excellent management and leadership team. Omar, Marvin, and Samantha, what a team, working tirelessly to ensure that our holiday was everything and more. Beautiful souls, beautiful food, we had the time of our life. The hotel continues to deliver, and is better than ever, peaceful, intimate and personal. The freshest of fruit and seafood daily. The stand out of the show is the ‘your wish is my command’ concept, feels as if anything (reasonable) is possible, and the entire staff team do all they can to ensure your holiday is wonderful. Anthony our butler was fantastic, his smile and joyful demeanour is a wonderful addition to a beautiful Caribbean day. Anthony is a credit to Sandals, fulfilling any promise he makes, professional, helpful, and takes the initiative, you don’t even realise you want a hot bubble bath until you get back to your room and it’s there (with beautiful flowers too). The spa and a massage from Shirley were delightful, our best massages to date (no easy task given we enjoy massages throughout our travels). Omar I cannot praise the GM enough, our expectations are high and Omar exceeded any expectations we have. He is present, visible and connected to the guest and their experience at all times. Where in the world does the GM go to the local supermarket to purchase a new hair comb for you because yours is lost, within hours of my hair comb being lost I gratefully received replacements, and Omar did not consider it resolved until I had exactly the right replacement. The team at sandals continue to do what they do best, they smile, laugh, sing, cook the finest and freshest food, deliver anything that you ask for, and thank God for their blessings, beautiful and humble souls.