Name: B&B Verona Centro
Address: Piazza Martiri della Libertà, 4, Verona, Verona, Verona, 37129, Italy
Rating: 9

Air conditioning

Smoke-free property

Heating

Ticket assistance

Terrace

Express check-in

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Rooms

Laundry

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Spanish

English

Italian

Languages Spoken

Tour assistance

Tourist services

Parking

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Verona Cathedral

Romeo's House

Scaliger Tombs

Giardino Giusti

Piazza dei Signori

La Torre dei Lamberti

Colonna di San Marco

Piazza delle Erbe

Juliet's House

Porta Leoni

Ponte di Pietra

San Lorenzo Maggiore

Piazza Bra

Arena di Verona

Verona City Hall

Verona Philharmonic Theatre

Ponte Scaligero

Castelvecchio

Castelvecchio Museum

Basilica of San Zeno Maggiore

Verona Villafranca Airport

Vicenza Airport

Montichiari Airport

B&B Verona Centro

Verona

Neither the manager (Serena) or the building is as represented. She is rude and self centered and doesn't speak truthfully. The place is good for individuals who back pay thru Italy, and are 15 to 18 yrs old and need a place to crash for 1 nite. It is not centrally located to Verona Central. It is billed as a hotel and it is far from that. The outside is a mess and dangerous, unless you like the smell of urine. You need to cross at least 5 lanes of traffic to get to the foot bridge to get to the edge of Verona proper. The nearest Car bridge is under repair. Stay away, You are better off being homeless than dealing with Serena or staying here.

Don't be fooled

Upon arrival on October 9 at BB Verona Centro, we met Serena, the owner or property manager. We were traveling with my brother and his wife who were also booked to stay at BB Verona Centro. When Serena showed us our rooms, we expressed our observations about the rooms and told Serena that they were not at all like what was pictured on Booking.com website. At that point, Serena became very angry and rude and told us to leave. We tried to reason with her as to how we can resolve this and get our money back and she said we had to take it up with Booking.com. She then told us we were wasting her time and to leave which we did. At this point, we did not have a place to stay, we tried multiple times to contact Booking.com for help but they are very difficult to reach or get a person to speak with.  Serena told the Booking.com people we never showed up to check in. We had to provide a picture to booking.com showing myself at the property talking with Serena. We also had to provide phone records so they could see they we did try to contact them immediately for help but could not get through. We communicated with Booking.com, myself and my brother, all week while trying to enjoy our vacation and now all week upon return from vacation. We continue to get told that we do not deserve a refund for the accommodations which we were turned away from by Serena and told not to return. I have spend over $182 in international phone calls trying to get help from Booking.com. 
My recommendation to everyone booking travel is to NOT use Booking.com or BB Verona Centro. I am posting this on Trip Advisor because I can place a review on Booking.com. It seems to me that they only post favorable reviews which is very deceiving.

An awful experience with BB Verona Centro and Bookings.com

Last week we had a reservations at B&B Verona Centro. Upon arriving to check in we met Serena the property manager. When she took us to the unit we were disappointed in the accommodations and told her that this was nothing like the website. She got upset and told us to leave and she would not rent to us.
We explained that we have no other accommodations and may have to come back. She told us not to comeback.
She then Notified Booking.com that we did not show to Check in. We responded to booking that that was not true and provided a picture with a date and time stamp showing my sister and Serena standing in front of the building. Booking.com would not provide any assistance and told us we were not due a refund. In looking at reviews further on B&B  we see a similar encounter another person had with Serena. Booking.com was no help and despite providing evidence of us being there they continued to say we did not show up to check in and therefore they would not refund our money.
I have a hard time believing all the glowing reviews after seeing the accommodating and dealing with Serena. I attempted to leave a review on Bookings but they removed my reservation which prevents such a review.
Be careful dealing with B&B Verona as well as Booking.com. This experience explains the 1.1 rating Booking has on the web.

Deceptive and Unprofessional!

This is a charming and practical place to stay if you want to visit Verona. Serena is a great host and her place is clean and modern but in a beautiful old building. You are less than 5 minutes walk from the old town but it is quiet at night. It is perfect !

Perfect place to visit Verona

Top position, crossing the stone bridge (almost in front of the b&b) you get to the center in 5 minutes on foot. Parking in front of the entrance gate very convenient. Nice, spacious and very clean room. Serena, the owner, is really nice and makes you feel like you are at home, in the morning at breakfast it is a pleasure to chat with her. Nothing to say, if we go back to Verona we have no doubt about where to stay!

That's perfect.

An absolutely delightful *TRUE* B&B in the heart of Verona.  If you’re looking for something more thoughtful than a big hotel  yet you don’t want to gamble on a one-off Airbnb rental: THIS IS YOUR PLACE.  It is an ideal home base to explore Verona and the surrounding region (Venice, Lake Garda, Bolzano, etc.).  The property is lovely with perfectly appointed rooms and a delicious breakfast (included!).  But what makes the property really special is the owner: she goes above and beyond to take care of you and make you feel at home in her city - no request is too big or too small.

Highly recommended!!! 

Excellence In Every Way

200 meters from the centre and all the attractions of Verona. Great location for walking. Clean and comfortable room. The only flaw was not the bidet but it could be because I had a single room.

Exceptional position

Perfect location, excellent accommodation, impeccable rooms with complete equipment, good breakfast (an egg would be a plus). In short, everything would be perfect if there was no  black dot .In fact, the lighting of the headlights is such that it is impossible to read without a flashlight, especially since the lighting of the room does not allow it.

It would be perfect if there wasn't a black dot

We stayed at the B&B Verona Centro for two nights from 25.7. to 27.7.22 on our tour of northern Italy. We booked a deluxe double room through an online booking platform.

The reception by Serena was very warm and friendly. Serena is a great host. She provided us with all the information about her house and Verona. The room was not ready yet, but we were able to bring our suitcases directly to the room.

It is recommended to get a parking card for residents from Serena (18 euros per day). There is parking directly in front of the house, but only for residents.

The room exceeded our expectations. The size is absolutely fine, the style is modern (you wouldn't expect that from the outside), the bathroom is top. The room is clean. It is cleaned daily. The room has a balcony with a view of the beautiful old town of Verona. Unfortunately we could not use it as it was too hot. 

Breakfast is provided with a lot of heart by Serena herself. It is simple but delicious. It has everything (except for the scrambled egg lovers who might not get any). 

Serena is a great person to talk to. She is not pushy.
We felt very comfortable. We recommend the B&B Verona Centro !

Top B&B, ideal location, top hosts

For a romantic stay of a few days in Verona the B&B Verona Centro is highly recommended! The rooms are very detailed, cozy and clean. Another strong point is the strategic location in a quiet area, next to the Roman Theatre, a few steps from Ponte Pietra which allows you to be in a few minutes in the center of Verona.

B&B Verona Centro

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Paid on the spot

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