Hotel Nazionale

From the beginning we were extremely impressed with Hotel Nazionale in Venice. Perfect blend of historic charm and modern facilities. Very secure and safe environment. Great service and accommodations. Clean, cozy, and comfortable rooms. Rich, delicious breakfast. Efficient check-in/check-out process. Well-situated (it is located in the heart of Venice, in the middle of all kinds of shops and restaurants, and walking distance from the Santa Lucia railway station and from Piazzale Roma, from which a bus can comfortably take you to the Venice Marco Polo airport). The high degree of professionalism and the outstanding dedication to service exhibited by its employees during our stay ̶ we are referring in particular to Angela Brait (from the hotel front desk) ̶ are the reasons for our wanting to return to Hotel Nazionale in the future. Angela definitely made our experience at the hotel outstanding. She seems to have an intuitive, profound understanding of the process of hotel service. She is keenly interested in serving her guests promptly and efficiently. She appears to possess an incredible energy and capacity for work: during our visit, it was clear that she always went well beyond the required duties, showing at all times a generosity and a dedication that are truly uncommon. And Angela was not alone in providing first-class service. Other staff members (Angelo, among many) were equally courteous, efficient, and helpful. It is evident that Hotel Nazionale’s commitment to service and client satisfaction is beyond call. Its employees’ characters clearly radiate efficiency, friendliness and thorough professionalism. At the heart of the matter is that this hotel and its staff are committed to service and not to earnings and hours. Needless to say, the Hotel Nazionale will have our business any time we are staying in Venice.