Name: Silk Road Hostel
Address: Calle Dei Cortellotti Dorsoduro 1420 E 30123 Venic,Calle Dei Cortellotti Dorsoduro, Venice, Venice, Venice, 30123, Italy
Rating: 9

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Rooms

Common kitchen

Meals

Free Wi-Fi

Internet access

Internet

First Aid Kit

Beauty and wellness

Location

At the hostel

Zattere

Academy Gallery

The Peggy Guggenheim Collection

Confraternity of St. Roch

Santa Maria Gloriosa dei Frari

San Rocco

Santa Maria della Salute

Teatro La Fenice

Palazzo Contarini del Bovolo

Santa Lucia Railway Station

Port of Venice

Rialto Bridge

St Mark's Clocktower

Doge's Palace

St. Mark's Square

St Mark's Basilica

Bridge of Sighs

Church of San Giorgio Maggiore

San Giuliano Park

Forte Bazzera

Bosco dell'Osellino

Venice Marco Polo Airport

Porto Marghera

Piazza Ferretto

Municipal Tower of Mestre

Toniolo Theatre

Ca' Noghera Casino of Venice

Villa Salus Hospital

Treviso Airport

Silk Road Hostel

Venice

I had a terrible stay here, the receptionist gave me no information about the stay & only handed me the key. The beds are very thin and uncomfortable, I was also not given a towel. Bathrooms are unclean and mouldy.

Terrible

I recently stayed here and the place definitely wasn't up to a good standard. They didn't supply any soaps or toilet paper. Sleeping was a nightmare as there was a mosquito problem so had to sleep with the sheet above my head and covering down to my toes just to avoid being bitten and having them buzz in my ear every 5 seconds. 

Stiff sheets and mosquito's 

Great location on the Quai, nice for strolling but still quiet at night. The rather large room and bathroom were absolutely clean. Practical lock box for valuables in the room. Beautiful photographs on the walls. Extremely affordable price. It was impractical to me just that the kitchen was only allowed to be used at certain times of the night. I would have liked to have had my breakfast there or cooked my dinner earlier. It was also easily accessible on foot from the train station. Supermarket next door. Absolutely recommended for uncomplicated travelers.

Mini luxury chair

The hostel owner is rude and impolite. 

I booked 3 nights stay in hostel, but due to some issue, I arrived on the second day morning. I did try to inform the hostel via Booking.com but she said didn’t receive it. 

The front door is always locked and mentioned the opening hour as 9:00-22:00, but the woman didn't show up until 9:20 after I called her twice.  When I tried to do the check in the second day morning, she talked to me in a very rude way, said need to charge me extra because I was late for check in. I tried to explain to her and showed her the msg I sent to her, but she didn’t want to listen to me. 

Worse still, she was mad without listening and even said won’t do my check in , don’t wanna provide me the stay and opened the door to ask me out... it doesn’t make any sense and she gave me the worst first impression of Italian people and Venice. As I was with a local friend, he helped me solve the conflict between me and the woman and finally I can check in,, but overall it’s definitely the worst hostel experience I’ve ever had. Imagine What would happened if I don't know any local here..  

Please stay away from this hostel if you wanna enjoy your travel in Venice.  

PS: this is not a well organised hostel, it’s like just a house owned by a woman to rent you a stay, don’t expect anything from here.

Rude and Impolite Hostel Owner - worst and disappointing experience

I stayed at this hostel for one night with my mum. The receptionist was very friendly and seemed like a happy person to me. We were pleasantly surprised by the room we got. It was in the house next door and it was basically a house. Bathroom, fully equipped kitchen and a living room on the ground floor and two rooms upstairs - one for us and one for another guest, almost like a holiday flat with a roommate.
What I didn't like was that the shower head was located very high up in the shower and I could hardly reach ist. There was a broken hold that was at a normal height and it got replaced with one above the tiles. If you are a small person, you won't be able to reach it.
We were told that it was not possible to store our luggage at the hostel after check-out, so we had to pay for luggage storage somewhere else. It would have been convenient to just leave it there for half a day.

Almost like a holiday flat

I was very impressed by the cleanliness of this facility. Amazing canal view with clean and comfortable bed. Friendly staff who really looks after the building with care and love. This is a place well loved by travellers. Will stay again.

Amazing

I’d like to start by saying I’ve travelled all over the world and stayed in hundreds of hostels. I’m not a young student going out getting drunk and partying all night; I’m respectful of where I stay and always try to make friends with local people and others staying in the hostel.

I arrived an hour earlier than check in as my train was early and I wanted to leave my bag while I got lunch. The owner (I assume) straight away was hostile asking had I made a reservation, because if I had then she’d have emailed to say the check in time; she did, however, let me leave my bag - but made me feel bad for it.  I returned at the ‘correct’ time for check in and she clearly was still in a bad mood.  I used the bathroom and, completely by accident, the lock broke and I cut my hand I went to tell her and apologise, whereupon she didn’t ask if I was ok (clearly bleeding) or offer me a plaster for the cut. Instead she kept saying how did you do this, what did you do and tutting and huffing! By now I felt really bad and very uncomfortable.

Fast forward to the next day and the lock was ‘fixed’ with what looked to be very cheap replacement. I had stayed out all day as I felt uncomfortable going back there and had attended a concert so it was around 11pm and all the people in my room were asleep. I was taking extreme care with the bathroom lock and got changed in there but as I went to leave it broke locking me in! I couldn’t believe it and frantically tried to fix it. Another guest heard me and tried to help fetching the owner - she tried to break the door and I said to stop as I could probably get it out now it had moved and I did. When the door opened the owner went mad - shouting at me at the top of her voice in front of this other guest and outside the door of where other guests were sleeping- trying to imply that I’d locked myself in there on purpose and broken the lock! I said at this point she’s the most rude woman I’ve ever met and she actually slammed the bathroom door (with me inside still) - it couldn’t lock though obviously and she stormed off. 

I’ve never been treated so shockingly! She clearly had no respect for her other guests trying to sleep either and needs to think about taking a customer service course!  

This lady has completely ruined my experience of Venice and I have left with a very poor view of this ‘business’ ! 

Well done for ruining somewhere I’ve dreamed of visiting since I was a child! 

Terrible attitude 

I can only recommend, it's super nice, clean, nice team, there's a supermarket next door like Lidel or Aldi, the beds are comfortable and clean, for every single time, fresh blanket and pillowcase.

Clean, cozy,

Nice stay in Venice. I felt in a small house. Very simple but very welcoming. I liked it very much, I have nothing to complain about. The staff welcomed us very well and it was very helpful. Near a pizzeria that I loved to know.

Charismatic staff!

I slept there two nights. After a problem, I arrived at 10: 00 without reservation. The girl who was working the service was still there. She welcomed me with great kindness. She explained how it works. The hostel is 5 - 10 minutes from the station or bus station. Nearby, we find good pizzerias or restaurants and the bars quarter, there is a nearby supermarket and atm to withdraw money. The beds and rooms are very good and the bathroom is clean. There's a kitchen available to cook. We shared a night with the other people at the hotel and the staff.
Best experience for me in venisa!

Silk Road Hostel

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