Name: The Hydro Hotel
Address: Main Street Lisdoonvarna,Main Street, Lisdoonvarna, Lisdoonvarna, Lisdoonvarna, 0000, Ireland
Rating: 8

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Rooms

Luggage storage

Services and amenities

Restaurant

Meals

Internet access

Internet

German

English

Languages Spoken

Free parking

Parking

Fax and copy machine

Business

Tennis court

Sports

Pets Not Allowed

Pets

Location

At the hotel

Shannon Airport

The Hydro Hotel

Lisdoonvarna

Stayed here over the Oct bank holiday weekend with an organised tour. From beginning to end it was a dreadful experience! 1st thing people wanted after a 4.5 hour bus trip was food, none available! Manager said the kitchen was too busy preparing dinner for 220 people, that was the start of it!
The music event had to be moved to another hotel because the proposed function room had no seating near the stage, this room was used as a dining room and daytime bar, the stage was blocked by pillars and walls so impossible to see the acts. There were two sittings for dinner, 6.30 and 7.30 and instead of asking guests to book ahead, it was first come, first served, we had to queue outside the restaurant from about 6.00pm. The group included a lot of elderly people on walking sticks who also had to queue. The food choice was very limited and not nice, one had to make do or go elsewhere, no discussion! We were not allowed to choose our seats and were expected to share tables with strangers when there were free tables clearly available, this caused arguments and upset. The seats were so cramped together that once seated you could not get out or indeed move your arms at the same time as your neighbour. No concessions were made and when we asked for more water we were told to wait. There were 220 guests that weekend and I know this because the hotel and restaurant manager both told us so many times whenever anyone complained! This was the answer to everything! They clearly couldn't cope. The staff on duty in main area's were rude and unwelcoming and not happy to serve us. I have noticed from the reviews that only the positive ones were addressed by management and not the negative ones, thus ignoring us once again. It is clear to see that the attitude of this hotel towards groups and couples differ enormously and the attention, food, and service given is quite different. To summarise, as a group we were not looked after, it was as though we were not paying guests. The food was awful, service was awful and the whole atmosphere was tense throughout the weekend. Think carefully!

coach party

We stayed here from 25th for 3 nights. We were part of an organised music festival which wasnt very organised. This hotel knew how many people were arriving but didnt put any effort into accommodating the party. Food was a total disgrace and beer ran out very quick.there were no tables or chairs in the main function room. We had to go find our own which the staff werent pleased about. The staff werent very friendly.  I gave one star and that was for the cleaning staff

Terrible

As part of a tour, we spent 2 nights in this hotel. Compared to the other hotels, this was a sight to behold. Rooms OK, hotel but generally very bright TV  two German-language channels (RTL and SAT 1) food OK but: tables too tightly wrapped, waiter has emptied a potato in the shower, no word of apology breakfast is served  waste par excellence since not everyone wants everything on the plate (blood sausage etc.), cornflakes e.g. wire wrapped  usable bathroom: shower before, at the sink no one-handed mixer No staff: reception (especially Barbara from Kern) and barner very much effortlessly cleaning the cellar

One-eyed among the blind

Stayed here on a coach tour. Terrible experience, staff don't speak much English, no interaction between staff and customer only a nod from their head. 
only three options on the menu for dinner, which I don't eat and asked a waiter could I get something small like a sandwich but was point blank refused. 
I went and  talked to the receptionist she was extremely unhelpful and said my only options was what's on the menu. I ended up going to the local chipper.
never have I been treated this way as a driver in any of the hotels iv stayed in. There is a lack of leadership and zero customer service at this hotel.

Driver

From the outside and at first glance, everything seemed fine. The service at dinner and breakfast was very counterproductive. There was no room at empty tables to eat. Water from the line (chlorine) for a fee, this is not possible. Breakfast was allocated - impossible. One should choose a room on the ground floor, as the lower rooms are extremely noisy by tramp guests on the upper floor. Satisfactory only by the location.

It's better.

Steak was great, said the meat eater, and granny liked the egg mayonnaise. Veggie lasagne had seen better days and accompanying veg were rather tired. However, there is a certain charm to the place and its history, which enables some indulgence. Did not stay, but some working WiFi would be good in public areas. Is the man in the suit, who is a great dancer, the proprietor?! 

Festival food

I stayed in the Hydro for 3 night,and I can honestly say it is one of the worst hotels I have ever stayed in,cold cooked food,tiny bathroom,and the wait for the water to heat up,that should not be the way I. A modern hotel,it is totally different to the website photos.And they charge for tap water in the bar,I asked why and I was told it was because of the festival,so rip people off because of a festival.not good enough.And the day I was due to check out,I got a phonecall from reception telling me it was time to go,this was at 11.59 check out was 12.00,no free time in this hotel,and please decorate the hotel room I stayed in,the same curtains are one the window from 3 years ago,and also the lack of WIFI in the rooms is not on,and only a bad signal in the lobby.most of the staff are friendly but a lot of them are only here for the season,they really are not interested in the paying Irish guests,

Hydro 

We visited the Hydro Hotel in Lisdoonvarna for the next two days as part of the Irish Explorers' Tour of Trend tours. From the outside the hotel looks nice, but from the inside... the hallways and rooms are old and could be renovated. Also, the pictures and magazines hanging on it are strange, why hangs there, for example, a picture of Stalin with the saying Your country needs you? In the shower I first had to squeeze all the wheels and push around until I finally figured out how to regulate the shower. The shower head was also more moving, which is also very unmodern. In addition, you had to put a glass of cold and hot water in the house so that you could not break your hands a bit before you finish eating.

Tour of Ireland for explorers

The hotel is beautifully situated in a quiet place, famous for its wedding market in September. The entrance area with beautiful seats and televisions, the reception with a stately staircase and the typical Irish bar area are impressive. The food in the half-board was served in a large hall. The dinner was a choice of menu and was quite delicious, breakfast was also served at the table. Special requests such as oatmeal instead of cornflakes were unfortunately not accepted. The service staff were extremely friendly. The bedroom setup had unfortunately come a little in the years and was very nice to look at. The mattresses were very nice, but we slept superbly.

A nice stay as part of our tour

As a coach driver I have had the misfortune of staying in this hotel on many occasions and the only positive feedback I can offer is that it looks nice from the outside and when you are in the lobby. That is all. The negatives are that I have been allocated a room without a window on a few occasions, the food at dinner time ( tilapia and turkey ) and breakfast time leaves a lot to be desired and the staff are not particularly friendly. Coach parking can also be very difficult. Would I stay here if I didn't have to? A definite no!

The Hydro Hotel

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