Viceroy Bali

Upon leaving Viceroy on July 23rd, I turned to Patrick, the general manager who happened to be present at our departure, and said, "You know a stay has been special when you feel your heartstrings being tugged." That's exactly how I felt as I left Viceroy: Glad to be heading home after a two-week stay on the island, but noticeably sad as we said goodbye to those who had gathered to wish us farewell. There was no doubt that the heartstrings were at play. To be certain, everything about the hotel is of first-class quality–the grounds, the deluxe villa suite where we stayed for the week, the restaurants and bars, the well-kept facilities. But what makes this place uniquely special are the people who make their livelihood at Viceroy, in particular the restaurant staff and the front desk managers, whom we felt we got to know on a personal level. Their true Balinese spirit of generosity and kindness has a way of speaking directly to the heart. We spent the week in one of the hotel's newest rooms, a spacious deluxe villa with its own infinity pool overlooking a tropical jungle view. Every morning and evening, our room was cleaned and meticulously prepared for our return to our "home away from home" after a day of exploring Ubud Center and the surrounding area. We especially appreciated the thoughtfully performed nightly turn-down services: our robes neatly arranged on our bed; the room's lighting adjusted to make for a more relaxing ambiance; delicate chocolate treats housed in small, colorful Balinese baskets placed on our pillows. Small touches that went a long way in making us feel at home. We took breakfast, lunch, and dinner at the Cascades restaurant where the service was impeccable and the food, a delightful blend of international and Balinese cuisine. We enjoyed getting to know our servers Santi, Yan, Yudi, Wijana, and Nik, just to name a few, and all of whom provided such warm and attentive service. Viceroy is a slice of Balinese hospitality and comfort—where tradition, tranquility, and thoughtful care come together in perfect harmony.