Peninsula Bay Resort

Overall Experience I had a very enjoyable stay at this hotel after trying a few other options. That said, the hotel operates as a membership club, and you are approached by a marketing company. Unfortunately, their approach can come across as a "scam", relying on a "poor me" and secretive narrative. While I understand that marketing strategies are part of the business, I do believe there must be a more genuine, transparent way to handle this. Thankfully, once I arrived and started interacting with the sales team, the staff and other members, the hotel quickly felt like a second home, and the overall experience turned out to be very positive. I also want to commend the hotel for their exceptional landscaping efforts. The team goes above and beyond to maintain and clean countless pools, as well as tackling the challenging task of clearing the reflux debris from the mangrove reserve and the surrounding ocean. It’s clear that they take environmental stewardship seriously, and their commitment to preserving the natural beauty of the area is truly impressive. Design and Aesthetic: As an interior designer with a background in tour operations, I’ve encountered a wide variety of hotel designs, and I have mixed feelings about this one. The furniture and artwork feel somewhat dated, reminiscent of the 90s, sitting awkwardly between modern and traditional styles. While the overall ambiance aligns with a 4-star property, there’s clear potential for a 5-star upgrade with some thoughtful design updates. That being said, the space still has a unique charm and provides a relaxing atmosphere. Additionally, having access to the Peninsula Beach Hotel (the sister property) is definitely a nice perk, offering more options for guests to enjoy. Cleanliness and Staff: The hotel’s cleanliness is outstanding, and I was thoroughly impressed by the staff. They were attentive and went above and beyond to ensure that my stay was as comfortable as possible. Their level of service and attention to detail ( with daily motivation quotes left behind) truly enhanced the experience. Suggestions for Improvement: While the hotel offers a lot of positives, there are areas for improvement that could really help elevate the overall experience. Updating the furniture and incorporating more modern, local design elements would bring a fresh vibe to the space. I recommend working with a local designer, such as those at Ramayana Hotel, to introduce a more cohesive design. The hotel doesn’t need to embellish every wall, but focusing on what truly matters—creating focal points and a unified color scheme—could significantly improve the aesthetic without stretching the budget. Small, strategic changes can go a long way in creating a more modern and inviting atmosphere.