Petitenget 501

From the time of booking to our stay here at the studio loft, the staff were very efficient and fast in replying to my queries over whatsapp/email. The staff were all extremely helpful and welcoming (always said hi and asked us how was our day) when we went in and out of the hotel. There was an issue with our safe (we accidentally set off the alarm while trying it out) and also our shower heater was not working at 10+pm on 2 separate nights, and when we called the reception, he came up to investigate and fix it within minutes. They even called us the next morning to check that the heater was working and came to replace the battery of the heater. Even checked with us if we needed airport transfer on our second last day without us asking. The service of the staffs and the 24h reception counter are really superb! Thumbs up to Putu and the other staffs for going out of their way to help us!! 👍🏼 The room was very clean and cozy and gave off a quaint and homely feel. The soundproofing is brilliant. Love that the places nearby are generally restaurants, minimarts and Guardian Pharmacy so no need to worry about noises from bars or clubs at night. The room was cleaned everyday. Beds were very clean and comfortable (pillows and bed were just the right softness and comfortable). There was even a desk and desk lamp if you needed to do work. Kettle, cups, hairdryer and mini fridge also provided. The room lighting was sufficient. Bottom of the toilet mirror was slightly worn out and had minor small old stain on one of the floor towel. Toiletries were provided and even shower cap, comb, were nicely packaged. Bath and hand towels were replaced daily and clean. Also love that there was an outer layer of tinted curtain so the room was cooling even though outside was hot (attached in photos) Aircon and Wifi was generally strong and we could watch Netflix on the tv in the comfort of our room (although wifi was a lil weaker on the last part of our last day but overall it was very strong and great). Location of the place was brilliant. There are so many cafes and restaurants and spas near our area (some even open at 7am) that we didn’t have to worry about breakfast or meal options. The pool was nice and relaxing, don’t be freaked out by the Komodo dragon statue at the end of the pool, it’s just a statue 🤣 Overall, highly recommend this apartment! Really impressed by the service standards of the staff! 💯