Name: Mount 'n' Mist Hotel
Address: Kalhatty Ghat, Mysore Ooty Road, Ooty, Ooty, Ooty, 643005, India
Rating: 9

24-hour reception

Smoking areas

Currency exchange

Smoke-free property

Express check-in/check-out

Garden

General

Family room

Indoor Fireplace

Cable TV

Shower

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Barbecue grill(s)

Recreation

Parking

Parking nearby

Tennis court

Sports

First Aid Kit

Beauty and wellness

Playroom

Children's playground

Kids club

Kids

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Mount 'n' Mist Hotel

Ooty

This hotel is closed from Nov 2022 onward. We have paid full money for stay in Dec 2022.
Our money is stuck now. They are not picking up calls  and not replying to our emails also. We don't know what to do. 
Do not fall pray to their manipulation.

Fraud is happening in this hotel

I’ve been to mount n mist before in 2015 and that time I loved their service more than the beautiful location..and that’s why this time I didn’t think twice before booking .. but sad to say this.. their service and hospitality is not upto the mark that I have experienced before. I’m not saying it is bad but it is average only. They didn’t inform prior to our stay that breakfast will be served after 8.30.  most of the tourists including us planned to go to Ooty early in the morning and when we had to wait more than a hour for breakfast we had to change our plans (the stay is around 15km away from main town). Also the breakfast served was average compared to our previous experience. I would like to suggest the resort authorities to make everything right again and improve your service . Also change the breakfast timing. No point in having breakfast after 8.30 if there is nothing to do in your property. Your price has gone up and hospitality has gone down. Make it better.

Second time visiting (After 7 years) Everything is average now.

Stayed at this place in June 2022 with family. Fantastic hill view, courteous staff & good food. Suggested to my friends as well. Thankful that they are providing such a service at a very affordable price. I am sure whoever visited here wouldn't regret their choice 

Great view & good food

ATTENTION!!
This is in regard to our stay at Mount and Mist, Ooty. Just like everyone else, we booked our stay seeing reviews over Google and tripadvisor and the pictures that were displayed by them on the website. Let me start from the very beginning.
When we reached the hotel ... on the outside everything seemed nice. But to my surprise when we checked the bathrooms, there were snails crawling on the walls. One of the bathrooms stinked so bad, as if it was never cleaned in the first place. When we reported this to the housekeeping staff they said that they can do nothing for the foul odour. The curtains were worn out and poorly maintained. All of this basically indicative of the poor maintainence and supervision by the hotel staff. My family was petrified of flying susarim cockroaches in the room, lady bugs, beetles and what not, we didn't get any sleep that night out of fear!!! It's not the first time that we booked stay admist a forest/hilly region... But such creatures were never spotted. When we complained about this, all we got to hear was that this is a hilly region, insects are bound to come, keep the room door closed and what not. Instead of solutions, all they offered us were excuses.Next morning, in another bathroom a 15 cm long black earthworm that more or less looked like a snake was spotted. How does one take bath when all you can think and see are such creepy crawlies around you. Even for once if you keep aside all of this, coming to the linen/sleeping mattress, it was worn out. Inspite of knowing that we had a third occupancy, they had no beds available for us and the bed that was right outside the room was placed inside. Attaching the pictures of the mattress below. After paying such a good amount of money, this is definitely not the kind of hospitality one expects. 2 star hotels and lodges are better than this with respect to cleanliness. Mr. Vishal, just met us once the night we checked in and exclaimed that this was one of the best rooms (suite) he could offer and when we called him the next morning, he didn't revert. No replies to our messages and there was nobody to address our problems. We decided to check out in the morning as we were extremely disappointed with what we saw. Our travel agent also tried to call regarding a refund but to no avail. Not for once Mr Vishal was apologetic. He wasn't bothered to come and check up on us even once. He sent a mail stating lies like they set up multiple layers of mattress which is untrue. We set up those beds with possible multiple layers from one bed to another so that the kids could sleep. Ultimately, we had to move to another property in Ooty even though it was heavy on our pockets. I would totally advise you all to NEVER book a stay at this particular hotel.
NOT RECOMMENDED AT ALL. If you still want to waste your precious time and money at such a poorly maintained hotel, go ahead.

Terrible stay

Very cosy and comfortable stay with unmatched hospitality. BF was decent. Very good location facing the valley. Spacious rooms. Mr Vishal, the owner was very welcoming and hospitable. We will visit again.

Amazing stay and hospitality

the top things we loved about this stay:
1/ Location was awesome, if you're lucky you get to see wild animals on the way.
2/ The view was blissful. Sunrise to mist to mountains to sunset.
3/ Food was so good. You won't regret your belly fat.
4/ Service was awesome.

Blissful Stay

Lovely stay for a weekend getaway with friends. The staff are super helpful and the host is friendly. 
The location is the highlight of the place as it overlooks the breathtaking hill slopes of Kalhatti. Worth a second and third visit.

Misty Delight

Visited Mount n Mist and stayed for a few days. The property is beautiful, with all amenities for a comfy stay. The rooms were super comfortable, well maintained and clean but what topped it all was the crazy breathtaking view - quite truly Mount n Mist. The service provided by the staff makes you feel at home. Loved spending time with our host - Vishal. This is definitely a re-visit. 

P.S. trust me when I say.. the photos do no justice to the  actual views.

Simply Amazing - Serene - Tranquil

A good place to stay.
we stayed with family, really good place.

Positive:
1. Cheap and best, you can find any resort at this price with good 
2. Location of the resort is good and safe. 
3. Easy to connect outer locations like shooting point, pinehil spots, mudumalai range etc.
4. People who want to stay little outside and enjoy the ooty without the crowd, it's awesome place.

Negative:
1. Need soundproof for rooms
2. Hot water hours need to mention or a heater needed.

Thanks for wonderful hospitality

Good resort

Mount n Mist is a perfect place for a weekend getaway from concrete jungle. The hotel staff and manager were helpful. Location is perfect and is away from crowded place. Food and dining experience was very good and exceeded my expectations.

Mount 'n' Mist Hotel

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