Name: IBIS Dolmaar Resort
Address: Kathgodam-Nainital Highway 6 kms from Kathgodam Ra,Kathgodam-Nainital Highway, Nainital, Nainital, Nainital, 263126, India
Rating: 7

Garden

No elevators

General

Room service

Hairdryer

Shower

Rooms

Iron and board

Laundry

Telephone

Services and amenities

Restaurant

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Internet access

In-room internet

Internet

Parking

Swimming pool

Outdoor pool

Pool and beach

Conference Hall

Business

Doctor on call

Beauty and wellness

Playroom

Kids

Location

At the resort

Room amenities

Pantnagar Airport

IBIS Dolmaar Resort

Nainital

We had booked this place for 24-Jan-2021 to 25-Jan-2021. We found that property was not in state for stay, It was having following issues

a.	Missing basic cleaning, sanitization, even phenyl not available for cleaning.
b.	Smell in rooms and bathroom, As hotel not having basic items for cleaning. 
c.	There was no proper light on pathways, stairs.
d.	Open area with full dirty places. It was like property was nonfunctional from long time, and no cleaning done before taking booking. 
e.	Nonfunctional pool, Like a dustbin (filled with dirt, and garbage.) 
f.	Dirt on room gate, room wall paint completely damaged.
g.	Lot of dry leaves on the room walkway, showing the impression that no broom has been done for many days.  
h.	Room bed making huge sound.
i.	Nonfunctional cafeteria, whereas booking page claim functional cafeteria

Hotel was not in a state for stay, Left the hotel without checkin

We stayed in Dolmaar Resort which is situated  about 10 km from Kathgodam for a night while going to Bhimtaal.
It is very easy to locate as it is on the main highway. There is a small  car parking  and they helped us park the car.The view  of the hills and valleys is wonderful.If you want to stay away from the noise and rush of the city and have your own vehicle to commute,then can stay here.
The staff is very sweet and friendly.
We had the big room facing the hills and the swimming pool.It was clean with fresh blankets and sheets.Electric kettle and water was provided .They were quick to refill the tea and coffee supplies.The washroom was clean.They told us that as their geysers were not working so gave us electric rod for heating water.
The room service was super prompt.Delicious breakfast  that we ordered of stuffed parathas, coldcoffee and tea was served in the room within 10 mins as we had to leave early in the morning so diid not avail of the buffet.
Lovely roses were growing.Lots of birds singing could be heard all around.View of sun peeping through the hills was nice.It was nearing full moon so we sat on the swings and enjoyed the night view of the sky.
There is a badminton court and an open air  swimming pool too but lots of leaves had fallen on it.
 Only thing I would like to say as it is in forest area some black insects were in washroom  and if  something could be done about it.
The name of the Resort should be more prominently displayed in bright colors as we thought it was Dolmaar  restaurant as that was the first board we saw.We stopped went inside to inquire and found it was the right place!!
Otherwise a nice place set in scenic surroundings. Can enjoy  peace and quiet,nature's beauty comfortable stay at a reasonable cost.

A friendly  budget place to stay

We just stopped by to have breakfast on our way back. Food is above awesome! Luxury in budget. We regret not staying here. How could I skip such a lovely place on my hunt for accommodations!!! Will plan to visit again just to stay here in winters probably. Highly recommended!

Treat in hills

Staff- Good hotel to stay, we had booked 3 swimming pool facing room. The staff was very co-operative & polite. The receptionist helped us to understand sight seeing at Nanital.

Rooms- Rooms are'nt clean, they are full of ants & mosquitoes (Being a hill station, these are common things which can be expected).

Food quality- Food quality was excellent.

Rooms were average, food is excellent, staff was highly co-operative.

I have visited this resort last week on 17th June with my family and relative family and book family room. The outside view,park ,swimming pool are excellent.Food is also very good and service boy are very co-operative i.e Sh Dinesh and others.I have plan for 2 days and extend for another days.The toilet are very dirty and need urgent action is require for modifications.The room is very spacious and size of TV is not match and correction require.

Resort is good but washroom are very dirty

Sub: very bad experience with Cleartrip & Dolmaar Resort. 
A) Very badly maintained.
B) No Power Backup
C) Wrong Information available on website (Actually its around 25 Km far away from Nainital)
D) After paying of 1000 Rs. per day just for the AC (But still AC is switched off from outside)
E) Very bad behavior by the manager/head of that hotel.
F) So many insects & scorpion is in room (We have killed 2 scorpion's & save our family)
G) So many dust & waste in pool.
H) Dirty washrooms.
I) Slow food serving in rooms.
J) So many insects is in Restaurant.
K) We have paid for extra bedding but bedding is not possible because scorpion's is there.

Overall its our bad experience OR bad time to stay there and we not request cleartrip or tripadvisor in future.

If not believe; Advise you to stay there as guest & analyse everything.

Thanks for everything
Regards
Dinesh Khanna

IBIS Dolmaar Resort

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