Name: Swiss Cottage
Address: Swiss Hotel Compound, Mallital, Nainital, Nainital, Nainital, 263001, India
Rating: 9

24-hour reception

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Free Wi-Fi

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Pets allowed

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At the cottage

Pantnagar Airport

Swiss Cottage

Nainital

I stayed at room which has windows. They kept refreshment in the room like 3 wafers and 3-4 cookies/biscuits. Next day when we are back after visiting market place the room was so dirty and the cookies are not there and some powder of cookies are on the table. The packets of wafers are same in bucket as it kept. While discussing with reception they are telling that the monkeys have come and might eat those cookies but quite good monkeys are, “they didn’t even touch a wafer”. Wow…… They are doing this because they want total amount of around 800 added in our bill without even touch their cookies. Never ever stay there. They spoil your mood.

Terrible Stay.

I stayed at room no 206 from 11-13th April, they kept refreshment in the room any they charged 850 at the time of check out. In refreshment, there was only 3 packet of chips, 3 packet of biscuits and 2 cold drinks which total cost not will be more than 150 rs. When we checked in we thought it is complimentary and it was not mentioned anywhere it is chargeable. They didn't served welcome drink and hi tea which was included in my package. Very limited breakfast, fruit was not fresh. Spa name should remove as it was closed

Not transperant

Had some pretty extreme experiences on both side of equilibrium. Cons are many but refraining from sharing here as given a detailed feedback to Mr.Negi ( GM) , Mr Virendra ( Mgr) and Front Desk incharge Mr.Kumesh. Not sure how is such a high rating given to this property by many travellers. Location is fantastic though.  The person who is actually executing his duty wholeheartedly and responsibly  there is Mr.Kumesh at front desk. Kumesh ji has some real pressure soaking capabilities, accute understanding of the issues and genuine promptness to resolve it for customers. Kumesh ji , i really wish you a great future and some day wish to  see you rising to the top position in a great property . You were the only one who bothered to check on our experiences all 3 days of stay right from early morning till late night and was trying. To resolve all concerns in whatever capacity and authority you have been given.  We stayed there for three days ( Room# 203)  in a so called super deluxe room ) . Food at restaurant tastes nice.

Property with great location but ordinary view and ordinary management staff

Oh what a Beauty to stay in. I think I won't stay any where but here. Beautiful hotel absolutely clean room n toilet. Food was ok. Pick up service to mall road is superb. 2 mins drive from mall road. Separate site of pets ! Out door looks beautiful. Staff is humble 

Swiss feel

Long story in short that i am so grateful to the manager and the staff who were being super helpful and thoughtful i would love to stay here in my next trip . Happy to recommend to all of my friends about this.
One of my beautiful memories of nanital.

Super grateful to the lovely staff and manager was so polite and for the amazing hospitality

The Swiss Hotel Restaurant on Wed. nights serves a pot roast that exceeds my mom’s! So juicy and flavorful, served over luscious mashed potatoes with lovely seasonal veggies on the side. They often run out so ask your waitress when you enter to reserve some. The price is quite reasonable and matched with a nice wine, dining either on the back patio or inside is an elegant, totally satisfying experience. Dawn, our waitress was helpful and delightful.

Elegant dining at reasonable cost.

Booked 5 rooms here, been here 2 days back for 3 nights. Staff there was very rude and are not man of their own words. First they commit us things and later on refuse to commit. Female  staff especially had a bad encounter with Jyoti working in house keeping department. She had the courtesy to call the customers as  fussy customer on our face while I just asked for toiletries refills that were missing after room cleanup. They created a lot of scene covering over their own mistake. They don't know how to say sorry irrespective of that they start abusing customers. Restaurant staff was comparatively well behaved. I would not recommend to stay more than a day here as the house keeping staff turns out to be rude if u ask for any help or cleanup. Don't book deluxe room without seeing, a lots of issue is there..no ventilation.. no fresh air.. no natural light.. as if u are in a box. No supply of hot water...at an instant its too hot n then seconds later too cold water. Bathing was a difficult task. They upgraded rooms of new customers and we were staying there in deluxe room and we have requested for room upgradation upon arrival itself but even after promising us they did not upgraded our room.

Bad experience

I am on road trip at the moment and booked into this hotel during our travel and were happy with the view and cleanliness of the area.  room 109 had problems with no outside views and bathroom mixer tap was faulty, so after complaining we were moved into another room which was better.  They got the heating facilities too and staff were very polite.  I was informed that they have separate kitchen area for veg and non veg in restaurants but was disappointed to see a plate of salami slices next to toast/bread section during the breakfast 😒.  Bit expensive for our budget but we enjoyed our stay

Lovely hotel with friendly staff and lovely rooms

While I was told by some freinds that Swiss hotel would be an excellent stay & during my stay I learn that this property was the residence of “ Jim Corbett” 1909-10 Jim Corbett established a brokerage business in Nainital and was reputedly involved in setting up a local bank in Nainital for which he provided the land upon which the building was erected. This fact has never been substantiated; but the bank failed and after some years this building was used as a private residence, became

excellent all

Super Amazing property with ample parking and appealing hospitality. Food is great. Even they ensure and extend beyoind hospitality as required. Furthermore yhis is a very new property.
I would be going next time again.

Swiss Cottage

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