Hotel Classic Residency

We were a group of 15 family members who planned a get together after years. Classic residency was one of our shortlisted properties to visit but quite low when we arranged rankwise. But somehow my gut feel said that this would be a very good choice. I spoke to Mr. Dharmender at Classic Residency and then I started contacting the other properties. Our top priority was a flawless experience and after I was finished with trying to make a booking, classic residency became my first choice. Dhamender Ji was the most cooperative manager I have ever met. I never heard him say a No(but everything comes at a cost). The package was absolutely customised as per our needs. We booked 6 super deluxe rooms. We checked In on Dec 26 and believe me, right from check in to the check out next day, everything was well taken care off. Sanitizers available all around the property. So nothing to worry The rooms were very comfortable. Every room had a sofa cum bed, which proved to be absolutely great for a big group like ours. There already was an extra blanket kept in the almirah. Towels, shampoo, body was already in place. A few small glitches were there in a room eg the flush wasn't working fine but bingo, the staff served with a smile, tried to make mends and when it could not happen within 10 minutes, changed the room with a smile. We were given more than required privacy during meals and during our drinks session. We almost had the terrace exclusively for us(there were other guests in the resort too). A few surprise inclusions like not charging for a couple of cups of tea, an extra plate of salad during a meal, the staff coming forward to serve the kids from the buffet spread just to keep us comfortable are a few out of the many things that widened our smile🙂 A big thumbs up to one of the most dedicated hospitality teams I have come across at Classic Residency. I would definitely return back