Name: Juku Grand Service Apartment
Address: 41/1, Sriram Nagar, Reddiyur, Thangavel Nagar, Alagapuram Pudur, Salem, Tamil Nadu 636016, India, Salem, Salem, Salem, 636008, India
Rating: 6

24-hour reception

Elevator/lift

Express check-in

General

Laundry

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Breakfast

Restaurant

Meals

Internet access

Internet

Parking

Business center

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Location

At the apartment

Salem Airport

Juku Grand Service Apartment

Salem

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

The tariff is cheap as chips, which seems to be the main USP for this place. Other bonuses are the location (in a quiet avenue), great views of Yercaud hills, supportive, motivated and enthusiastic staff and very spacious rooms. No restaurant in the premises, but they can arrange meals on pre-ordering. Although they call themselves a "Serviced apartment", only furniture and airconditioning comes with the apartment. Cooking utensils and electric hotplate will be provided on request. No washing machine, microwave.The biggest let down for me was cleanliness or the lack thereof. Toilets and sink were smelly and unclean. Without going in to details, I daresay, if you are picky about this, you had better avoid this place.

Good VFM

It is an average one for one night stay. Nothing more expect here.Totally unprofessional management.  Very poor front office management. rooms are average. But You must keep all amenities on your hand. Any way it is ok for one night stay

Average one

Nothing much to say...Property was much below expectations and was only Ok as i had to stay overnight on the way to Yercaud...The staff were eager to help and went out of their way...Besides Room were Ok which is why I have rated Average and not Poor....

Expected much more

Couple of days back, there was a family function in Salem, for which my brother had booked 14 rooms in Windsor Serviced Apartments.  I pity my brother, little did he know, inspite of paying so much, he is going to earn the dissatisfaction of all his guests!!  I looked at a few pictures, read a few reviews, everything said, " stay was decent". I never even imagined, I was in for a big, nasty shock!!!
                 We checked in on 29.05.15 around 1.30pm. The first think that irked my eyes and became a big eyesore, was the stinking, stained bedsheets!! The second sore was the badly maintained, dingy bathroom, dimly lit, with no light above the wash basin mirror, with a broken heal faucet etc...there are umpteen switches, most of them wouldn't work.
                   In our apartment, in the adjacent bedroom,AC was not working. We lodged a complaint at the main desk, they said, they would have it checked. We returned after the function by 10pm, they said the AC had been repaired. But when my sister switched on the AC, huge waterfalls started coming down, we had to keep floor mats and mugs and buckets below to hold the water. The room was getting flooded slowly, my sister was scared, there might be a possibility of some electric shock. So, she had no other go but to switch it off. 
                 In my room, cunningly they switched of the mains of the AC. We became frustrated to the core. Then the next morning, I came to know that this trick had been played with all the rooms. All our relatives got up with swollen eyes, and  splitting headaches. Normally, Serviced apartment means, they are supposed to keep an electric kettle, with sugar, tea, coffee and creamer sachets. They even refused to go and get some coffee for us, but they had falsely assured my brother that they will get us all coffee in flasks. They faltered here too.
                 The staff are so discourteous....Around 11 pm, the security comes and bangs at our main door, presses the calling bell continuously. I panicked and ran to the main door, my husband also followed me. In the next apartment, 2 of my cousins were staying, he did this there also. They too came running to the front door. He said, some people have vacated without without giving the keys to them.........so.......how are we responsible, I asked. He said, he kept calling us on the intercom, I ran to check it, and ........LOL.......the intercom was not working!!
                   The best part is, they took the full money at the time of booking from my brother. Probably, having so many flaws in the management and maintenance, they would have feared that the balance amount won't come to them.
                  I don't know how this was before, and whether this has gone down in quality. I am going there for the first time. They call it Serviced Apartments, but it is nothing but a cheap lodge, with no cleanliness, no facility and no courtesy.
                 I am warning all travelers.........please don't even look at the side of Windsor Apartments!!

Worst, Meanest and most horrible stay in my life ever!!!!!

I had booked for 2 nights stay with family through booking.com as they are listed on them. The booking was confirmed on booking.com however when i called the service apartment to reconfirm the booking i was told that the booking was cancelled as all rooms were full. Worst of all booking.com was not notified of this and when one of the booking.com CSR tried contacting them to find out what had happened she was hung up without any proper explanation.

Rooms were available on booking.com  and on the reservation portal of the service apartment portal but they just declined the reservation saying they were full.

Cant seem to understand why unprofessional service providers want to be listed on portals when their staff are not internet savvy and professionals.

Juku Grand Service Apartment

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