Name: North Star Apartments
Address: Hamraborg, 200 Kópavogur, Iceland, Kopavogur, Kopavogur, Kopavogur, 200, Iceland
Rating: 8

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Nautholsvik Geothermal Beach

Reykjavik International Airport

Keflavik International Airport

North Star Apartments

Kopavogur

We stayed for 3 nights, the apartment was clean and had all the needed amenities including a large TV and a large bathroom. We had hired a car for our trip which I feel was required for staying here as there is not that many eateries within walking distance. Met are needs for the trip, would stay again 

Cheap and cheery 

A great little apartment, fantastic views across the bay of the mountains. Saved a fortune by cooking dinner using the kitchenette & fully stocked kitchen equipment. 
Would definitely recommend, a lil outside of the city but I found this to be a bonus. 
No hassle pick ups for all excursions. 
The bus hub is a two minute walk from the apartment block. 

Apartment was brilliant 

I arranged our holiday through secret escapes. The apartment was £100-£150 cheaper than the hotels/apartments secret escapes had to offer in Reykjavik. 

We arrived at the apartment at 6pm after being dropped off by 'Gray Line' (popular tour/airport transfer operators) outside a museum with no directions to the apartment. I had to use my mobile data (which cost a fortune!) to bring up a map to find the apartment; it was about a 5min walk. 
When we arrived there is a notice explaining check in was at 3pm, but we should have received an e-mail with our room number and keypad code - we had not received these beforehand and had to ring the help desk. 

The room was relatively clean and contained a kettle, microwave, two hobs, fridge, cutlery and crockery. Unfortunately the entire apartment smelt of Egg when we ran the hot water, but this is due to Iceland using the geothermal springs which contain Sulphur. Fortunately our room had a view over Reykjavik, however on the opposite side of the apartment the view looks over a Supermarket and takeaway shops. The first night we encountered a hurricane with 62mph winds; water leaked through the wooden windows and the walls of the building were physically shaking throughout the night. 

I personally don't feel the location of the apartment is particularly great (15 min bus ride to Reykjavik) and if I were to go again, I would splash out a little more and stay somewhere in Reykjavik. There are not many places to eat around the apartment that offer Icelandic delicacies, there were mainly takeaway shops and fast food shops. There was however a supermarket opposite the apartment where we purchased breakfast and lunch options to save money. 

On the final day our flight was not until 7pm, however check out is at 10am. As there is rarely someone on the front desk, we were unable to leave our suitcases unattended and therefore had to take them out with us until our flight.

Spend a little more.

Though seemingly away from the freeway and up and away from the nearby roads, the surface noise does echo up and into the unit.  Further, upon arrival, the wifi was down.  Since this is an "unmanaged" place, essentially there is no one to immediately to contact to resolve this-it took way too much energy and wasted effort to resolve this in the end. This turned out to be a major issue with the management of this place-what if there is an emergency-do I conjure up a gnome to get a hold of Bjork to save us?  

Additionally, the way the shower is configured, there is no side bottom of sorts-as in when you shower all the water just streams in the rest of the bathroom.  Really?  Is this Nordic engineering at it's finest?  I think not.  At least all of the kitchen fixtures worked so that our daily breakfast came off without a hitch during our day starting out in the capital and our day on the way out.  Otherwise, the unit displayed that standard Scando whitebread bland austerity they are just so very good at.

Does the job, sort of, just barely

We arrived quite late at the apartments and as there was no receptionist due to the late hour made our own way to the room. We also informed the hotel we would be late. At first we found we were not given the room number so had to call the helpline who gave us this. We then found the key code to collect our keys didn't work so we had to wait over 45 minutes for someone over the phone to fix this and they eventually had to put us in another room. This room to say the least was so unclean. There was a funny smell in the apartment, mould in the bathroom and the kitchen had seen better days. The microwave was actually unusable it was so dirty. Due to the late hour we could not go out for dinner so ran over to the supermarket and bought some microwaveable food, it was when we got back we saw the inside the microwave was actually brown and stunk of cigarettes.

The only saving grace about this hotel, which has now been renamed to Iceland Comfort Apartments was Ellen, the receptionist. She was the loveliest person and we found her so helpful she even personally took us to the Grayline head office to pick something up and on the way back gave us a tour of the main city. Such a kind genuine person who really deserves to work somewhere a lot better than this place! We bought her a bunch of flowers to say thank you for everything she had done for us. Truly such a great person.

Whilst checking out, We were shown the newly built apartments on the ground floor and these were actually nice - if we stayed in one of these this would have been a glowing review, however because the key to our room was not working I guess we got stuck with what was left even after we paid the higher price for a better room.

North Star Apartments

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