Niseko Guesthouse Nalu

Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. This property offers pick-up service from Kutchan station and Niseko Grand Hirafu Ski Resort with limited time schedule. Free shuttle service would be offered to Niseko Hanazono Ski Resort for guests staying nights in a low at this property. Guests must check in by 6:00 PM and are advised to avoid leaving the property after 6:00 PM for their safety as re-entry is not possible. Guests will receive an email with pickup service and check-in instructions prior to their arrival. For more details, please contact the property using the information on the reservation confirmation received after booking. This property's shower and bath facility is closed during winter. The property provides scheduled shuttle service to a nearby hot springs facility (surcharge) during this time. For more details, please contact the property using the number provided on the booking confirmation email. This property offers shuttle pickup service from Kutchan train station only. To arrange pick up, please contact the property at least 48 hours in advance using the information on the reservation confirmation after booking. Towels and toiletries are not available at the property. Guests should bring their own towels and toiletries. For more details, please contact the property using the number provided on the booking confirmation email. The entrance to the property closes between 6 PM and 8 AM. Guests are not permitted to enter or leave the property during this time. For more details, please contact the property using the information on the reservation confirmation received after booking.

Know Before You Go

• This property offers transfers from the train station. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
• Children 17 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.