Flat v Samom Serdtse Kazani

Russian citizens must have an original Russian passport upon arrival.

Front desk opening hours 09:00 - 23:00.

Check-in is carried out from 03:00 PM to 10:00 PM. Check-in after the specified time is possible for an additional fee: from 10:00 PM to 01:00 AM — RUB 250.00; after 01:00 AM to 08:00 AM — RUB 500.00.

Check-in to the apartment is contactless.

In advance of the day of arrival, guests should contact the administration by writing on WhatsApp at the number indicated in the voucher. the voucher. On the day of arrival, the facility will provide detailed information for self-check-in. The property has two access options to the apartment, depending on the property:

- The keys are in the mini-safe;

- Electronic combination lock.

The price includes a full set of bed linen and towels, toiletries (shampoo, shower gel, soap) for the first days of your stay.

High-speed Wi-Fi with no traffic restrictions.

Please note: toothbrushes and disposable slippers are not provided.

Guests are asked to indicate the exact number of guests when booking.

To check in, you must sign an electronic agreement through a third-party service.

A refundable deposit is charged to ensure the safety of the property. The deposit is refunded on the day of departure after a complete cleaning of the apartment. The refund is made to the bank card from which the payment will be made before 18:00 Moscow time. The unfrozen funds will be displayed in the "cancel operation" or "refund" status.

It is mandatory to have a passport with you when checking in.

It is possible to stay with small pets, subject to prior agreement. However, this service involves additional costs, including an increase in the security deposit.

Smoking of cigarettes and hookah is strictly prohibited, including on the balcony.

The apartments are not rented out for entertainment events, including Birthdays.

It is forbidden to disturb the peace of residents of neighboring apartments, it is necessary to observe the silence regime from 10:00 PM to 09:00 AM.

It is unacceptable for third parties to stay in excess of the number of guests specified in the booking, unless this has been agreed in advance.

Accommodation with small pets is allowed only by prior arrangement. The cost is discussed individually. The refundable security deposit will be increased.

Accounting documents are provided for an additional fee upon prior agreement. The commission amount will be included in the electronic receipt, which will allow the accounting department to compensate for this additional payment. In case of early departure, the paid amount for accommodation is non-refundable.