Rainforest Resort And Spa

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that pets are strictly not allowed at the resort. Indoor games will be on chargeable basis, and room service is not available. At times there are network issues but our guests can use the resort phone for any emergency calls. Please note that the guest will be charged 100% of the total price as advance at any point in time after reservation. Inclusions for all room types at the property: • Pure Vegetarian Meal Available • 10% discount on food and beverages • Free usage of swimming pool • Free parking • Complimentary access to indoor games • 50% discount on adventure activity