Name: Atitlan Oasis Eco Hotel and Spa Kaalpul
Address: Lake Atitlán, Agua Escondida, Agua Escondida, Agua Escondida, 07012, Guatemala
Rating: 0

24-hour reception

Smoking areas

Gift shop

Garden

Terrace

No elevators

General

Laundry

Concierge services

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Parking

Garage

Fitness facilities

Sports

Beauty and wellness

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Quetzaltenango Airport

Atitlan Oasis Eco Hotel and Spa Kaalpul

Agua Escondida

Hotel is a unique experience but only if you’re looking for something very remote and quiet. They seem to intentionally not advertise the fact that the hotel is only accessible by boat, has no wifi, and costs a lot of money to take the boat to get anywhere else. If they properly advertise these things, then they will get the right audience. Instead most guests seemed upset by this. Onsite breakfast is local and decent, but the rest of the food options are not good.

The staff and service are second to none. The setting is outstanding.

The treatment of the staff was mediocre at best, doing the bare minimum to have the best stay. Clean and cooking staff were good though.

pros: nice views. nice staff. nice rooms. staff was flexible to let us stay next day since we missed our check in the first day due to confusion with directions. ok for one night but otherwise not much to do since you are basically stuck on a side of a cliff. the hotels boat will take you to the next town for free. but it will cost $60 to get to the main town (Pana).cons: can only get to by boat. address in another town was confusing and directions not clear. FOOD, very limited pizza/pasta/burger options at 1st world prices. bathroom for the basic room was outside and up a flight of steps. can hear the water splashing all night. the curtains on the windows were sheer and the staff kept passing back and forth (little privacy).a lot of miscommunication with the manager. we asked for temazcal and nowhere did it say that it costs to use it but we were charged for it. the place didn't seem very organized but it's definitely a cool place to experience.we much preferred hotel Buenaventura near pana.

Breath taking location and views! We had the staff all to ourselves and it was just perfect! This is a must for anyone visiting lake Atitlán! The chef Antonio is very gifted and serves meals that have a special touch you won’t find anywhere else! A little piece of heaven in Guatemala!

The property is very secluded, the only access is by boat. The hosts were most unhelpful in getting any information about public boat access, because they wanted to sell private, expensive boat rides. There are many unique villages around lake Atitlian, so good and unrestricted access is essential. Alexis would not come and talk to us, everything was communicated with her on WhatsApp. The hosts have very limited knowledge about the area and culture. The property is not a hotel and spa as advertised, at best it’s a few rustic cabinas with limited hot water (and you need hot water because it’s very cold at night) and electricity. There is a bar and a restaurant on the property if you choose not to leave. The local lady that made us breakfast each morning was a sweetheart and very helpful. It’s too bad that the hostess was most unhelpful person there. We still managed to have a good time, we used public transportation boat at a fraction of a cost, although restricted by timing of the first and last boat. If you have a rented car, the towns around the lake are accessible by road. Parking at a local restaurant in a town closest to the property costs 50Q only per day. Do yourself a favour, stay in one of the towns and be free to explore the vibrant culture.

An absolutely magical place situated right above the lake with incredible views of the breathtaking scenery of Lake Atitlan. Every need is curated with the utmost care. The staff were helpful, courteous and responsive. The food, while limited in choices, is marvelous. The stairs are steep and the altitude is high, so I would only recommend for a certain fitness level unless you are staying in one of the suites closest to the water. And also, be aware that in the winter with low sun, the resort receives direct sunshine only for a short period in winter. Notwithstanding, I cannot wait to go back and experience the beautiful magic serenity of this place.

A Serene Wonder

It was a nice place to stay . Beautiful view and the staff was excellent. Is not a good place for people with bad joints , because of the steps to some rooms. But if you have a healthy knee this place is beautiful.

Superb view, gorgeous home, i vould hear the waves going to sleep and waking up. Very hospitable staff, Odilia and Edwin were wonderful. I would return in a heartbeat. Delightful touches like bringing a canoe for me randomly. It felt like a family. You can really relax here.

Best stay

Amazing location,really pleasant and clean rooms, but the think that makes this such a good place to stay are the staffs, all of the people are incredibly helpful and generous whit there time in advance. thank you for make it our visit incredibly

Atitlan Oasis Eco Hotel and Spa Kaalpul

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