Name: Hotel Reserva Natural Atitlan
Address: Antigua Finca San Buenaventura, Agua Escondida, Agua Escondida, Agua Escondida, 07010, Guatemala
Rating: 8

Smoke-free property

Garden

Terrace

No elevators

Reception desk

General

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Picnic area

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Quetzaltenango Airport

Hotel Reserva Natural Atitlan

Agua Escondida

Great customer service. Clean and comfortable accommodations. Grounds are beautiful

Staying at the nature reserve was a great experience. The rooms were comfortable and relaxing. Breakfast was tasty. 15 min walk to private beach was great and also the ability to walk around and see wildlife and plants was nice. Only down side is you need to walk or tuk tuk into Pana. Staff is great about calling tuk tuks for you though and it cost 20Q per trip.

Great stay! Would recommend

Absolutely beautiful hotel, luxurious gardens, on the lakeshores with a view of volcano. Lively , but very romantic. Eco friendly, they have botanical gardens on site , parrots , toucans , duck and squirrels ! 
Very professional and attentive staff, nice pool with awesome view , hot jacuzzi- wish to stay much much longer…

Beautiful

Staff were horrible. The location was great. But a great hotel is when you have both the people and the facilities both intersect. For example, Unfortunately for me, I ate something outside and felt sick so went back to the hotel. My wife later in the day went out to get me some healthy food options. We'll, the hotel argued and would not let a man (me) who had fever and vomiting from getting food to my room! I would not ever go back to this hotel.

Avoid at All Cost...

The gardens are magnificent ! They are so very well cared for & breathtaking. The front desk staff was very welcoming .
Our room was incredible with so many artistic touches & a terrace overlooking the lake & gardens. However the bonus was Juan Carlos the bartender at the hotel . He made us feel so special & created artisan cocktails. We had a delicious dinner in the cozy bar area.
The next day… we dined on the deck by the pool & were so happy to have Juan Carlos as our waiter. The staff are wonderful! I also liked the macaws in the gardens.

Amazing Hotel & Service

We stayed here for 2 nights this week and was blown away at the decor, the endless gardens, and the restaurant.  To see the property one must give it time to discover each nook and cranny as every one of them has fine attention to detail and sweet surprises around every corner.  They are doing a lot of work near the water so I’d like to see the result of that as the facility is meticulously maintained. 
The rooms are well appointed, (no ability to connect a streaming service in our room, not terrible). The view from the balcony was wonderful. The restaurant was wonderful and had impeccable service. The front desk helped us get transport to town and back to Guatemala City easily. 
I hope to visit again soon

Dreamy oasis, Mind blowing gardens, excellent service,  beautiful comfortable rooms, and delicious food

Our 2 night stay at Hotel Atitlan should have been longer. The hotel is beautiful with spectacular views and staff who make sure your stay in enjoyable. Our room was on the 2nd floor at the end of the corridor; the balcony overlooked the gardens with the lake and volcanos in the background. It was quiet, romantic, perfect. The food was delicious and the bar well stocked. The staff was very friendly, courteous and professional and ensured we enjoyed our stay. While there we met the owner of the hotel Dona Sue and enjoyed talking with her. If we return to the area we will stay at Hotel Atitlan.  Thank you for the wonderful time we spent at your hotel.

Awesome views and exceptional staff

Hotel- So I’m writing this review so that I can easily remember to tell people about this great hotel.  We did not stay here, but came for breakfast.  Hotel Atitlan is a bit out of the way, so it was necessary to take a tuk tuk (20Q) from the main area of Pana.  When we arrived, my sister and I sighed and knew right away that we wish we had stayed here.  The unobstructed view of the lake is stunning.  The pool and infinity hot tub with lounge chairs looked blissful. All the rooms have balconies overlooking the lake.
Breakfast - I’ve been in Guatemala for 2 weeks and this was by far the best meal I’ve had.  The staff was delightful, inviting and attentive.  The food was delicious and plentiful. 
Amenities- there is a private dock for excursions out on the lake.  The hotel can make those arrangements.  It all looked very simple.

Stunning

I had a wonderful experience at Hotel Atitlan. The decor of the entire hotel is beautiful. There are two phenomenal gardens on the property. Since the hotel is on the lake, the views are beautiful and it’s easy to access boats. What sets this hotel apart, however, is the hardworking staff. I was lucky enough to spend two nights here. On my first night, I went to the pool for sunset. I could not believe what incredible service was provided by Teodoro Ajquijay. I asked him his name so that I could acknowledge him in my review. I have never seen a more hard-working, dedicated server. The pool area was quite busy, and he quickly and effectively managed multiple tables, provided towels, cleaned the area and helped take photos when asked. When I moved into the dining room for dinner, I was even more impressed by his service. He is truly an outstanding server. When I went to breakfast the next morning, he took care of my table, with the same great professional service as the night before. Bravo, Teodoro Ajquijay, my experience with you changed my review of the hotel from 4 stars to 5!

Hotel Reserva Natural Atitlan

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Paid on the spot

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