Name: Point Salines Hotel
Address: 10 Hwy Point Salines, Grand Anse, Grand Anse, Grand Anse, WI, Grenada
Rating: 5

Air conditioning

24-hour reception

Smoke-free property

Ticket assistance

Garden

All Spaces Non-Smoking (public and private)

No elevators

General

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Services and amenities

Breakfast

Meals

Free internet

Internet

Tour assistance

Tourist services

Hiking

Recreation

Free parking

Parking

Business center

Conference Hall

Business

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Morne Rouge Beach

Portici Beach

Aquarium Beach

Maurice Bishop International Airport

Prickly Bay Beach

Grand Anse Beach

Point Salines Hotel

Grand Anse

your room so cancelling it wouldn’t be a problem. We do not have a voicemail. I don’t think the money is in my account anymore. It’s been spent. Let me check the account and get back to you.” Click. End phone call.
Well that was two weeks ago… haven’t heard a word.
I feel that I was taken advantage of by this business owner. I was desperate to find a place and hemorrhaging money to move to a different country to attend medical school. Most everyone on this island is sympathetic to medical students and the financial strain that they feel while in school.
You took $890 USD from me willingly, and assured you would return it if I provided adequate notice. I uphelded my end of the bargain. You did not. I reached out to Point Salines when I was looking for a temporary place to stay for a total of 20 days. I just started my first year of medical school and had signed a lease on an apartment that was not supposed be ready until September 1… I explained to the owner what my situation was and she was accommodating. However, she required me to put down a 50% deposit on my 20 day stay. Which sounded sketchy to me… So I confirmed with her that it was refundable in the off chance I got to move into my apartment early… she told me that if I gave her 5 days notice she would refund my money. So I reluctantly agreed to pay the 50% deposit. She took my money, name, and phone number. All I was given was a credit card receipt. I received no form of confirmation of reservation…. Well later that day my landlord called me and said she would actually have an opening in time for me to move in before school starts. So I immediately called Point Salines Hotel to try to cancel my reservation… no answer… I called again… and again… and again… NO ANSWER! I left a voicemail… No returned call… it wasn’t until I think the day before my intended stay to begin, that I finally got someone on the phone that passed me off to the owner.
I politely explained the situation and The owner told me “we don’t have a voicemail. I have a waiting list for your room so it is fine to cancel. I don’t think I have your money in my account anymore, it’s gone. Let me check the bank account and call you right back.”
Well, that conversation took place two weeks ago and I still haven’t heard from them. So needless to say, I’m out $890 USD and am a very broke medical student living off of loans with a modest budget. They definitely took advantage of me in my desperation to find a place to stay when everything was already booked. $890 takes 2 months of groceries away from me on my strict budget. I will be reporting this fraud to my bank and university.

Will not honor deposit refund. Stole $890 usd from me.

Sorry it took so long to do this. Stayed in Feb this year. Have to say this hotel is the best kept secret in Grenada.
Hotel is good spotlessly clean and rooms well maintained.
Staff to die for. Wonderful people from Mr W the owner to Maria his daughter and all others whose names I cannot remember.
Was made welcome introduced to many locals who made us feel part of family. Even made me forget Virgin lost my luggage for 4 days.
Will be back
Dave Walker

Excellent stay

I stayed for 4 nights, March 8-12th 2016, upon my arrival i waited at the front desk for about 10 mins before i finally decided to walk further in to find someone to take me to my room. Im not a materialistic person so most things that bother people don't bother me.There was a clean bed and a moderately clean room with warm water and a mini kitchen. Every morning there were about 4-6 employees cleaning the hotel mopping the floors and knocking everyones doors asking if they needed any service done to their rooms. 

When it rains the tv signal goes in and out a little to often. 

The pool was moderately clean-water was warm, the pool area was clean and the chairs and tables were clean as well.

There was free wifi how ever it was very scarce in my room (room 203). I either had to stay really close to my room door or go out near the pool. Kind of annoying to be honest. 

One night (Wednesday night) i came back into the hotel to find about 7-10 men playing what seemed to be dominos or some game of that sort. This I've realized is a night ritual in Grenada so it didn't really bother me, they were really quiet. Music was playing as well and that was really low not bothersome at all.

The reason for the 3 stars is because i come to Grenada very often by myself and i have family out here that are some what poor, so i take my little cousins and let them stay with me at my hotels take them out to eat and basically treat them like my kids for the time I'm in Grenada. A guy I've seen around grenada driving a bus dropped me to my hotel one night and tried to hit on me but i ignored him didn't give him my number or anything. One morning he came to my hotel and ask the front desk "What room is the girl staying in with all those kids". NOT ONLY DID THEY TELL HIM WHAT ROOM I WAS IN THEY GAVE HIM THE PHONE TO CALL MY ROOM. I don't fully think they understand privacy, i felt what they did was very dangerous on my behalf. I did not feel safe there after that. I did not say anything to management. I do however have an aunt that works with the government in grenada i put the matter into her hands, i feel like she will handle it better than me.

Does up hold traditional hotel policies such as PRIVACY !!

Family stayed for 2 weeks.  Hotel Manager Maria appeared to have little knowledge of hospitality vague and aloof.  

The reception area with no visual room rates displayed.  We later established rates were dependant on who took the initial booking.

Furnishings 'tired', blinds broken, books magazines and leaflets out of date. A shop on site, once active now an abandoned eyesore. 

We asked about breakfast and  informed of a chef on hand.....later to establish that the chef know as 'Dirty Bump' was inappropriate for the task.

No reception staff in the evenings or at weekend, although the elderly owner and elderly brother/Caretaker a pleasent toothless gentleman often seen shuffling around the grounds the locals called him 'Uncle'.  Both reside in rooms on the premises and can be contacted in the event of an emergency!

We could only see one  Housekeeper on site, she was vague and abrupt when we reported no water to take a shower one morning. 

On our stay we encountered a big party on the grounds with revellers everwhere including DJ's and a large sound system, with music ongoing for hours. In the morning there was litter everywhere including in and around the pool which was left for days, and strangers in and out of rooms in the wee hours. We were not notified of this event, in fact we also found out the hotel was renowned to be hired out for local events such as parties; weddings and concerts throughout the year (SUCH EVENTS SHOULD BE PUBLISHED TO THE COMSUMER).

There was probably only 2 rooms occupied by guests thoughout the entire.

Visited again August 2015 found repainted in some areas and young ladies wiping walls, but pretty much the same.

Overall a poor hotel, badly managed, overpriced and tired. 


Basic standard accomodation

I have just returned from a weeks stay in this awful hotel and have to say that the only redeeming features that it has are that the beds are surprisingly comfortable and that it is close to the airport! We went over to watch the cricket and as a result of that event being on, they more than doubled the room rate! During our stay, there were two full days when there was no running water at all - nothing for washing, sanitation, shower etc and when we complained, the manager simply shrugged her shoulders, offered no apology and just said that 'this is the Carribean'!! We had breakfast in the hotel once and it was awful, over-priced rubbish. Some of the rooms were infested with giant ants and on our penultimate day, the cleaners went through our stuff and for no apparent reason decided to throw away important sentimental documents - again, the manager just shrugged it off and did nothing! If you want a hotel that will help to sour your memory of this beautiful island, this is the place to stay.

Rip-Off Shocker!!

Point Salines Hotel could be a gem if it were better cared for. A little landscaping on the spacious grounds would go a long way, although the grass is neatly cut. The room smelled like fresh paint and the window wouldn't stay open.The door locks don't give one a sense of security in a neighborhood that seems questionably safe. It was clean enough but the shower didn't work at first, and required unusual patience for hot water to appear. The decor is typical of the cheaper accommodations in Grenada: utterly lacking. There are white tile floors and a tacky wooden bed frame. The owners are quite friendly and accommodating - their 14 year old son gave us a guided walk through the neighborhood to find ice cream-  although our wake up call the next morning was that of a toothless man rapping extremely hard on our door. It's a two minute drive from the airport but the cab drivers charge $25 EC, despite my hard bargaining Israeli girlfriend's negotiating tactics. You could probably walk to the airport in 15- 20 minutes.

Point Salines Hotel

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