Name: Embassy Gardens Premier Suites
Address: Fourth Circular Rd, Accra, Accra, Accra, 00000, Ghana
Rating: 0

Elevator/lift

Smoke-free property

Garden

Terrace

Reception desk

General

Laundry

Luggage storage

Services and amenities

Restaurant

Snack bar

Meals

Free parking

Parking

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Kotoka International Airport

Embassy Gardens Premier Suites

Accra

The Staff was very responsive and helpful. It was one of the better properties I stayed in while visiting Accra. I also loved the location and the close proximity to shops.

This was my third time staying at the Embassy Gardens and I was satisfied with the staff and the service during my first two stays. This time was different.  The apartment was advertised as a one-bedroom duplex but there was no bedroom but rather an open landing upstairs with a bed. The service I received was also very poor. After the first day when I paid for the stay, it was downhill. The host was not responsive to my requests. It took several calls for me to get an iron. Toilet paper was rationed; had no paper towel until the 3rd day. The lady on duty during my last day was inept.  She didn't answer my calls and took her time to call back. I asked for assistance to take my luggage from the 3rd floor to the lobby and she told me that there was nobody available to help. I told her to expect a bad review and she didn't even offer an apology

This is the grossest hotel I have ever stayed and in! I changed rooms 4x and shortened my vacation after the 4th. The 1st room had a foul odor, unclean and had roaches, 2nd room had a really foul smell right outside the room in hallway, 3rd room was on 1st floor but sliding glass doors wouldn’t lock, 4th room appeared Ok until I started itching in bed and saw what appeared to be bed bugs and then I saw a roach on my phone charger so I immediately shortened my stay. The shower was moldy, cracks on the wall and dust everywhere.  Housekeeping DO NOT clean or change sheets. No toiletries, a bucket for trash cans in most rooms. The towels are like sandpaper and very dingy. I don’t think they even change sheets between guests. The mattress was stained with blood in fourth room. I started coughing during my stay and still doing so, going to see my doctor to see what’s going on. Avoid this place at all costs for your health! This is a Petri dish of germs! This place should be shut down!

We like the place but the food was horrible,  noisy in the corridor sometimes,  on the last day we couldn't bath because of water.I have to think well before i come back to stay there again.Thank you.

Sheets and towel was not clean and there was bugs

Not happy with this hotel the price is too high. Requested towels for the room and they refused to bring the towels to the room. Over all I would rate it 2

The staff ( Esther) who assisted us was very friendly and professional. She went all out for us. She made us feel so good. Esther is a real definition of Customer Service.

Bring soap and any needed toiletries. No store to walk to for incidentals or food close by other than cafe with limited availability at property.

Embassy Gardens Premier Suites

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