Pullman Berlin Schweizerhof

This hotel, where we stayed before, is our preferred one in Berlin. The wonderful Albert greeted us on the door and took kindly care of our luggage and offered infused water which literally saved our lives after the long, exhausting journey. The check in was uncomplicated and fast, our usual room was available. The swimming pool offered relaxation after the amazing breakfast. The only thing to mention is that in the middle of the night as I couldn't sleep I wanted to make myself a cup of tea and I realised that there was only one single sugar on the hot drink tray so I went downstairs to the night receptionist and he made the same mistake as the housekeeping service seemed to have made during day time, offering me coffee whitener instead of sugar ( they seem very easy to be confused because looking similar if not reading properly the label ) and he couldn't find any sugar on his own tray in the cupboard. For a hotel of that size with that rating and a worldwide re-known chain name it is rather poor that in a double room with 2 people is only 1 sugar provided and downstairs none at all. Please make sure housekeeping staff to be trained to double check and it would be nice if at least the reception could stock some. Thank you for taking this to your attention. We are looking forward to visit your hotel again.