Name: Clos Bois Joli
Address: Chemin du Vieux Brides, Brides-les-Bains, Brides-les-Bains, Brides-les-Bains, 73130, France
Rating: 6.6

Smoke-free property

Garden

Terrace

General

Non-smoking rooms

Rooms

Internet access

Wi-Fi in the hotel

Internet

Spanish

English

Languages Spoken

Barbecue grill(s)

Hiking

Recreation

Massage

Beauty and wellness

Pets allowed

Pets

Location

At the apartment

Olympe 1 Gondola

Brides-les-Bains Ski Resort

Meribel Airport

Praz Ski Lift

Chenus Ski Lift

Verdons Ski Lift

Grangettes Ski Lift

Ariondaz Ski Lift

Belvedere Ski Lift

Courchevel Altiport

Megève Altiport

Alpe d'Huez Airport

Chambery Airport

Clos Bois Joli

Brides-les-Bains

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

We arrived 4th of August at 11 am to a cottage, already paid for way in advance of course, that we just briefly had a look at and then we unloaded our luggage from the car as we were headed straight to Annecy for the festival and fireworks the same day. We came back around 2 pm, and had time to look at the cottage for the first time (Jesus!)... It was dirty, full of ants in the kitchen, with a horrible mattress, and no privacy (only "decorative" curtains in the kitchen, allowing neighbours and anyone else free view to the entire cottage basically). And on top of that, our bathroom had no shower (which the woman who showed us to the cottage upon our arrival seemed surprised about, too!), so we had to use the shared bathroom which was, uhm, an experience!

The next morning, 5th of August, we went to the reception to let them know that we'd paid for a service that we hadn't gotten... We told them about the issues, asked them for another cottage or a reimbursement, and Greg, very reluctantly came down to have a look at it, and in the end they somewhat offered to go and clean the cottage (although Sylvia had checked the cleaning herself, and it was fine, she said) and find another and better mattress. Because we most suddenly couldn’t get our money refunded, that was just not an option, because then their camp site couldn’t exist! Therefore, although we didn’t want to, we accepted it (after a longer discussion), and suddenly they no longer had time to do any of it! They were too busy, had too many other guests to take care of, but as we kept informing them that we had paid them for a service that we were no way near receiving we wanted it to be fixed if we were to stay there or they had to pay us back our money (minus the one night we stayed there). Things got too much for Greg and he started shouting at us, telling us to leave and exit, kicking us out of the reception and locking it behind us!

As you can imagine, we didn’t end up staying here, we LEFT, as we were told to, and luckily we found Camping le Petit Nice, a super cozy camp site less than 1 km from Camping Le Bois Joli! We have been emailing with Sylvia, who still doesn’t want to refund us any money, although we've tried, even just some of the money!

Yes, we are aware that this camp site is “only” a 2/3 star site, but we still expect to have a clean place to live at, not to share our cottage with 100’s of ants, having a somewhat proper mattress and not hostile hosts that can’t and won’t help with issues accruing, because they’re simply too busy to handle anything and have happy and satisfied customers.
What a way to do business!

Clos Bois Joli

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General

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Internet

Languages Spoken

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Pets

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Conditions of accommodation

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