Artisan The Handmade Hotel Collection Riviera Maya

À partir du 1er avril 2021, la taxe VISITAX réservée aux touristes étrangers entre en vigueur. Le paiement d'un montant de 224 pesos mexicains (ou 10 USD par personne) peut être effectué sur le portail web http://visitax.gob.mx/. Les touristes étrangers peuvent effectuer leur règlement avant ou pendant leur séjour à Quintana Roo. La preuve de paiement doit être présentée à l'aéroport avant le départ.

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Know Before You Go

• Guests under 18 years old are not permitted at this adults-only property.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Fees

• Breakfast fee: between MXN 250 and MXN 500 per person (approximately)
• Airport shuttle fee: MXN 130 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.