Sonesta Simply Suites Houston Galleria Medical Center

When I first got to the hotel been driven there by uber, I didn't know how I was going to manage. I had my daughter who was just release from the hospital where she just had major surgery. I also had all these medical equipment and suitcase. This specific hotel has a little front lobby before entering the main one to check in. I manage to get everything including my daughter to the first lobby. Then when I was checking in I explain to the young lady at the front desk about my daughter situation and she immediately took action. The young lady was so friendly and helpful with my daughter. She assisted me by taking my daughter to the room in a wheelchair provide by the hotel. Which I didn't know the hotel did, but so grateful and appreciated because my daughter barely could stand. Since we had never stayed at this hotel chain, my concern was. what if the bed wasn't comfortable enough for my daughter. But on the contary, the beds and pillow were extra comfy, the room itself was clean. This hotel will be our place to stay because we still have follow up. So with this being said, I would like to personally thank the whole staff because just as friendly as the check in young lady was, so was the morning crew. Thank you Mr. Jose for having great staff. God willing see again in Dec. Ms C Diaz and Z Devora.