RedLevel at Gran Meliá Palacio de Isora Hotel 

Calle La Costa, s/n, Guia de Isora
5.4 kmfrom the city center

from £ 326

9.4

Fantastic

2977 reviews
titom135

The Red Level at Gran Meliá Palacio de Isora is in a Class of Its Own My wife and I just returned from our third consecutive year at the Gran Meliá Palacio de Isora, staying from February 13th to the 18th. We return every year specifically to celebrate my wife’s birthday, and once again, the resort exceeded every possible expectation. While the entire property is a stunning, impeccably clean, and beautifully maintained oasis, it is the Red Level (Adults Only) experience that keeps us coming back. We were given a truly magnificent ocean front room featuring a private whirlpool. There is nothing quite like the "unforgettable" feeling of watching the Atlantic waves from your own balcony. The resort itself is breathtakingly beautiful and taken care of with such obvious pride and detail, but the Red Level provides that extra layer of exclusivity and peace that makes a holiday feel like a dream. We made reservations at each of the incredible restaurants on-site. From the first night to the last, the food was consistently incredible and the service was nothing short of top notch. Every meal felt like a special event, perfectly fitting for a birthday celebration. What truly sets this resort apart is the human element. We want to extend a massive, heartfelt thank you to Vero, the Assistant Director at the Red Level. Vero is the heart of this operation; she personally ensured that every detail of our stay was flawless and made the "most fantastic" experience possible for us. However, we know that an experience this seamless is a massive team effort. We want to specifically highlight: * The Red Level Desk: Their professionalism and warmth make the check-in and concierge experience feel personal and elite. * The Adults-Only Pool Team: The service poolside was amazing—attentive, friendly, and always one step ahead of our needs. * In a world where you can travel anywhere, the Red Level team makes it impossible for us to want to go anywhere else. They don’t just host you; they treat you like family. To Vero and the entire Red Level team: thank you for making my wife’s birthday so memorable once again. You have created memories for us that will last a lifetime, and we are already looking forward to our fourth visit next year! Sincerely Tito & Charleen

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Swimming Pool
  • Fitness centre

Attractions nearby

  • Tenerife Beaches720 m
  • Playa de Punta Blanca847 m
  • Playa de los Tarajales1.9 km
  • La Caleta de Adeje12.8 km
  • Playa De Diego Hernandez12.9 km

Available rooms

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Location

Calle La Costa, s/n, Guia de Isora

  • Tenerife Beaches720 m
  • Playa de Punta Blanca847 m
  • Playa de los Tarajales1.9 km
  • La Caleta de Adeje12.8 km
  • Playa De Diego Hernandez12.9 km
  • Golf Costa Adeje13.2 km
  • Del Duque Beach15.6 km
  • Bobo Beach16.6 km
  • Puerto Colon17.1 km
  • Aqualand Costa Adeje17.5 km
  • Torviscas Beach17.9 km
  • Siam Water Park18.2 km
  • Troya Beach18.2 km
  • Tenerife South Airport31.3 km
  • La Gomera Airport41.7 km
  • Tenerife North Airport57.1 km

Description of the hotel

Location

Dreaming about a first-class hotel? Welcome to RedLevel at Gran Meliá Palacio de Isora Hotel is located in Guia de Isora. This hotel is located in 5 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Tenerife Beaches, Playa de Punta Blanca and Playa de los Tarajales.

At the hotel

You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a solarium, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a yoga area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library.

Swimming fans are going to enjoy a pool and an outdoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer.

Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, Italian, German, Russian and French.

Room amenities

Guests will find the following in the room: a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

2008

Year of renovation

2014

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms and floors

110 rooms, 5 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Express check-in
  • Private check-in/check-out
  • Fire Extinguisher
  • Outdoor furniture
  • Adults Only
  • Reception desk
  • Electric car charging

Rooms

  • Non-smoking rooms
  • Room service
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Coffeemaker
  • Bottled water
  • Kettle

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • German
  • Russian
  • English
  • Italian
  • French
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Library
  • Bike rental
  • Nightclub
  • Hiking
  • Sun Deck

Parking

  • Parking
  • Garage

Pool and beach

  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Public beach
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Diving
  • Snorkelling
  • Fitness facilities
  • Gym
  • Yoga

Beauty and wellness

  • Solarium

    charged separately

  • Massage

    charged separately

  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • for pets
    80 EUR per guest for the entire period of stay
Pets
  • Any pets are allowed
    80 EUR per each pet for the entire period of stay

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • for pets
    80 EUR per guest for the entire period of stay
Pets
  • Any pets are allowed
    80 EUR per each pet for the entire period of stay

Additional information

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.
Front desk is open 24/7.

Special check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Payment

In the hotel
  • In cash in the currency of the hotel — EUR
  • By card
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On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
9.4

Fantastic

Based on 2977 reviews from guests around the world.

20 reviews are available in your language

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
RedLevel at Gran Meliá Palacio de Isora Hotel