Name: Vila Mozart
Address: Vikend Naselje, Kopaonik, Kopaonik, Kopaonik, 36354, Serbia
Rating: 6.6

Heating

Garden

Terrace

General

Room service

Family room

Cable TV

Minibar

Hairdryer

Shower

Wardrobe/Closet

Slippers

Toiletries

Rooms

Packed Lunches

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Swimming pool

Heated swimming pool

Pool and beach

Family/Kid Friendly

Kids

Ski storage

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Vila Mozart

Very nice and comfortable apartment with all amenities you need, but could be cleaner.
Apartment is connected with spa (both old and new). We were mainly enjoying old spa (one indoor pool, few outdoor pools, Finnish dry-heat bath, Turkish bath, tepidarium beds, bar... )
Restaurant has fantastic view.
There is a shop near by, and also  Bernard cafe with good coffee and great food (garlic bread was the best I've ever tasted).

Overall, we had a pleasant stay in this apart-hotel. The apartment is big enough, furniture is new and recent, there is also a kitchenette. There is dedicated parking on site (not on the road) which is usual in Kopaonik. The apartment was clean and the view is amazing. Shuttle bus is available at certain timings and the last stop is Milmari. We enjoyed the spa and the pool.

This is no comment for Vila it's for Milmari resort. This is 3 star hotel but it's more 4star. We were in 5 bed apartment and its OK, could be bigger... It was clean, you get 5 bathrobes and 10 towels so when you use big towel for the spa there is onlyone small towel for other use. There are some finishing touches that are needed. The view from terrace is great! Food is great for 3 star hotel, even cook was present at meal time and ask is everything OK. My suggestion is that fish and seafood could be present more often...Staff is polite.  There is a parking lot in front of the resort. Location could be better, its 5-6km from Grand hotel, so if you go there you have to pay tax every day. But overall my reccomendation.

Kopaonik

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Private apartment in Milmari resort

It was a pleasant stay

"Milmari resort"-got more than expected!

First disappointment was on arrival. They offered me a room with sofa only as double room....after very strong arguing I have received normal.room. that room was ok. Nothing special but ok. Clean good bed nice toilet with amazing view . Spa is small . In their restaurant prices too high for what you take. 

Disappointment on Kopaonik

We spent 2 days in this hotel and have completely mixed feelings.
Hotel - We had room in one building while our restaurant was in the building accross the street. Could be an issue with small kids. Room was ok but not ready although we came in the late evening (probably due to very busy period). They have some strange procedures and looks like someone with higher experience could do a lot to improve customer satisfaction. For example, you have to leave id card at reception but then, if you want to use SPA, you have to give some id in order to get towels and bathrobe, go to your room to change as there are no changing rooms. 
Food - good variety, quality, we loved it. 
Location - Hotel is in the area 7km away from ski center, always in some constructions and thus not very clean and unfortunately you have to use car(bus and taxi exist) to reach ski center and it can take time during busy period.
Parking exist free of charge and they have garage but they charge for it.
Personnel - Nice and approachable.



Hotel Milmari

-The door lock was broken and 6 days they didn't change it. It was almost impossible to open the door. Maybe also now is broken.
-the child bed was verry dirty
-the walls were cracked and dirty
-Our room was on top of the restaurant (room 3B) and we didn't sleep because of the music (3 nights from 5,because of new year party and other). I had with me 2 kids one had only 9 months.
-The bus was full of peoples and one day we wait 80 minutes in the snow because of trafic jam. A lot of kids were frozen.
-Free parking. Yes if you remove the snow. You move your car you lose your parking place.
-If you go with the car in the city you should pay daily 400 dinars tax.
-When you leave you should pay city taxes and some kind of insurance(mine was 1200 dinars for 2 adults and 2 kids)
-In 5 days 2 times we remain without water, each time approximatelly 1,5 hours.
- Ski hotel in the city, yes if you pay.
- All the prices in Kopaonik bars and restaurants are with 50% bigger comparing with last year(some friends told me this because i was there for the first and last time)
-Lack of snow and a lot of rocks, we destroyed the ski's
-Nice view from the room.
-Nice spa but the watter in the kids pool was verry cold in the first 2 days

The worst ski holliday

The room was in Milmari Premiere Resort. Well the rooms are indeed "premiere" because are clean and large. We had room near a restaurant INSIDE the same Villa, door to door to our door. The noise was a disaster day and night. Avoid rooms 11, 12, 13, 14 close to the restaurant.
The cleaning service is between 14-16 hour when you want to rest.
Food? Year by year portions are smaller in the main Milmari Hotel building.
This year they have made double reservation which is incredible.
Do not recommnend anymore.

Horrible

There is a big group of these facilities. I stayed at the "Resort Milmari" but there is no listing for that. The room: good sized, HOT (no way to regulate heat as there is no heat control and no visible heat or aircon unit. Cute decor but the wallpaper is falling off. Cheap rugs already showing signs of wear. Toilet is flimsy plastic. Clothes closet is a cheap unit nailed in not even built in. Food: Dinner from 6-8 p.m. Obviously the buffet food had been put out at 6 p.m. as when we ate at 7 p.m. everything was dried out: pizza, pasta, though the goulash was good. The only positive about this place is the view. Reception guy was quite nice and helped us with bags. Would not recommend or stay here. Guess if you wanted to ski in the winter it would be different

Beautiful lady who disappoints

Avoid at all cost. This is the worst hotel base I have ever been. Staff is very unfriendly and not collaborative at all. They are lying about hotel facilities like washing machine and baby bed but brand themselves as family friendly place. Everything is unnecessary expensive and skiing in Kopaonik is kind of a joke .
Won't repeat coming here for sure!

Worst place to stay

The hotel located in the distance from slopes but has a beautiful view, overlooking mountains.  The rooms are spacious. Unfortunately the staff working in the hotel is the reason why our stay was unpleasant. 

1. The receptionist is never to be found. They are hanging somewhere all the time but not in their workplace.  If you need to ask something or order a taxi you are on your own.

2. The cleanliness of the place is shocking.  Noone cleans your room for days. We stayed in the hotel for 10 days and saw a cleaning lady once. She didn't even bother to wipe the mirrors or vacuum properly. The shared areas are untidy, boxes and mops are laying around the hotel. Everything is old.

3. Extremely bad service in the restaurant area. When we were visiting they did not have any breakfast for us. Even if you pay, the attitude is bad. So we ended up eating in Bernard and hotel Nacional.

I really advise you to consider other hotels, as the staff of Milmari Spa and resort will make your stay in the hotel unpleasant. And I believe that the owner of the place should look into who is working for him. These people are unprofessional and unhelpful. 

Vila Mozart

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