Name: Hotel Hyperion
Address: Calea Beiușului 56, Băile Felix 417500, Romania, Baile Felix, Baile Felix, Baile Felix, 417500, Romania
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

Upper floors accessible by elevator

General

Non-smoking rooms

Soundproof rooms

Room service

Fridge

Cable TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Safe-deposit box

Wake-up service

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Swimming pool

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Oradea Airport

Hotel Hyperion

Baile Felix

it's close to the President complex, you should book this if you plan to go there. It's really a 2 minute walk. It's good that it has a pool, small as it is. Breakfast is kinda OK, 
But Hyperion Hotel does not much of a vaction experience, everything is average or bellow. Rooms are poor. You can go and eat at President too, cause sometimes during the week they don't have a full time cook. I extended my stay for 1 day and asked for a disscount which they did offer. 

you can go if there is nothing else available

First of all we booked the hotel On their own site, and after some email exchanges we received the confirmation. It was all good, but when we arrived on the planed date, we booked in late, aprox 21:00 because we were coming from far away, and the receptionist was very surprised and relieved because she did not know how to contact us, saying she had no phone number (worth mentioning, the phone number was present in the emails exchanged). At first it seemed ok, the rooms were big, but we found someones pants in the bathroom witch suggests the housekeeping didn't do their job properly or not at all. We let that slide, but on our 5 nights stay the housekeeping changed the sheets/towels only once. The breakfast was average at best, some diversification but the best, only eatable. The pool and jacuzzi was cleaned only once in our stay, and it was quite miserable (the people had a say in it, not all followed the rules to shower first before entering, and the staff did nothing to resolve this in anyway). Also on their site they advertised they have 3 included procedures on 5 nights+ stay, but at the reception we were told that this is included in twin bed rooms only, we had the double matrimonial room, so I don't see where's the catch.

Tldr: the hotel has poor service / overall experience for the price they charge. It is ok only if you don't have anything else and you're willing to compromise.

Not what we were expecting

Hi,friends.If you want to listen the silence,to manage your health and forget the time that is ideal place.It it a destination for families with young children or seniors.The building is modern,with spa,thermal water pool,sauna,elevator.You can cure some diseases or make outdoor movement.The nature is nice and peacefully.A little observation about meal.Not very sophisticated but good.

Nature,health and we

All the necesities you can ask for for a reasonable price plus breakfast included on all bookins. The only problem we had was a ladybug invasion which the staff treaded with minimum interest until we told him it's a real issue, our room being full of them. I read other reviews saying the answers staff to any request you might have starts with NO. Too bad the place looks promising.

Great looking place but that's about it.

High price for the type of services offered by the hotel
The services are not offered at the quality level and variety as advertised or stated/ promised within the hotel offer
The place is pretty isolated (which is very nice if you want to be far away from the rest of the world). Still we felt a discomfort as it was too isolated and quite at a distance from the center of the Baile Felix place. Difficult to reach a shop, a pharmacy, a cash point (for example)
Part of the staff has shown extremely poor maners and they have been very expeditive on many occasions
Our observations and requests for improvement of the services have been either ignored or even worse replied with very aggressive attitude 
The food was under expectations as quality and serving. Main course (which was a hot meal in theory) was served cold
The staff has made it obvious they are expecting constant tips from the clients
The hotel doesn't have elevator. Real challenge to carry the luggage

Disappointing experience

The hotel is in a good position, with private parking and is a location where the food is very good. We wanted so much to go to Baile Felix, and we had the opportunity due to foxbed box vacation that allowed us to sleep in hotel and pay only for meals in the hotel. A very nice weekend with this new foxbed system.

Hotel Hyperion

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