Ksar Char-Bagh

Aside from the awesome architecture and styling the hotel staff were attentive and professional making our stay incredibly relaxing. Our room had a wonderful view from of the Atlas Mountains and a terrace where we could watch the sunrise/set and hot air balloons ascending at dawn. Whilst only a short taxi ride to the hustle and bustle of old town Marrakesh the hotel offered a tranquil haven and much needed place to relax and unwind. We’ve stayed at some wonderful 5+ star hotels round the world but this one certainly underscored the luxury brand. One site was a spa, fabulous pool lined by established palm trees and shrubs made it seem very private and exclusive. The icing on the cake was the attitude of staff, courteous, professional and totally efficient ensuring that every element of your stay was just perfect whether in the hotel or outside. The slight negative was the quality of the WIFI that was patchy at best and sadly down to external factors. The hotel apologised and attempted to remedy. That said, the day to day organisation of our activity timetable by the staff was flawless. The term “go the extra mile” was typified with three beautiful dinners, two of which were held in a private music filled room that boasted a large log fireplace and typical moorish furniture and furnishings. White flower blossoms on black tablecloth just underpinned the attention to detail. It was indeed a luxury hotel with exquisite service from an outstanding team. Thank you, Imane, Mohamed, Abdel and team for making our stay so memorable.