Hotel Casa Santiago Tulum
from $ 186
Fantastic
119 reviewsI recently stayed at this property for a 7 night stay. There are so many great things to say about this hotel!! The room was spotless, with everything I needed for my stay including cold bottled water, a small fridge, bath products, cozy towels and linens. The room had AC which is a game changer for sleeping at night. The hotel staff is INCREDIBLE! Super friendly, helpful, kind, and knowledgable about all things Tulum. You can rent a reliable bike to get around town. The pool is super clean and they have an outdoor shower you can use to rinse off afterwards. They also provide pool side towels, you just need to ask. They have a locked gate so only hotel guest and staff are coming/going and they have a small parking lot out front if you have a car. The neighborhood has lots of places to eat within walking distance. I highly recommend and would 1,000% stay here again!
Popular amenities
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Tulum Naval Air Station • 4.7 km
- Xel-Ha Water Park • 17.9 km
- Felipe Carrillo Puerto Airport - Tulum • 18.9 km
- Coba Ruins • 41.6 km
- Xcaret Eco Theme Park • 55.9 km
Available rooms
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Location
Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, Tulum
- Places of interest
- Xel-Ha Water Park • 17.9 km
- Coba Ruins • 41.6 km
- Xcaret Eco Theme Park • 55.9 km
- Airports
- Tulum Naval Air Station • 4.7 km
- Felipe Carrillo Puerto Airport - Tulum • 18.9 km
Description of the hotel
Location
A very nice option for those who like to be on the move! Hotel «Hotel Casa Santiago Tulum» is located in Tulum. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.
At the hotel
Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room and a doctor. Sports fans will be able to enjoy a diving club.
Here, you can treat yourself with water procedures as there will be a pool, an aquapark and an outdoor pool. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Additional services that the hotel offers to its guests: a laundry, dry cleaning, private check-in and check-out, car rental, a safe-deposit box and a concierge.
The staff of the hotel speaks English, Spanish and Italian.
Room amenities
Here’s what you’ll find in the room to have a rest after a long day: a shower and a TV. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Year of construction
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
Services and amenities
Popular
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
General
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Patio
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Mosquito net
- Laptop safe
- Toiletries
Services and amenities
- Laundry
charged separately
- Safe-deposit box
- Concierge services
- Dry-cleaning
charged separately
- Luggage storage
Internet
- Free Wi-Fi
Transfer
- Car rental
charged separately
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- English
- Italian
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
- Fishing
- Sun Deck
Parking
- Parking
Pool and beach
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
Sports
- Diving
- Cycling
- Snorkelling
- Tennis court
- Golf сourse (within 3 km)
Beauty and wellness
- Doctor
- Massage
charged separately
- Beauty services
charged separately
- First Aid Kit
Kids
- Family/Kid Friendly
- Kids' TV Networks
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Conditions of accommodation
| Check-in |
|---|
| 15:00 – 23:00 |
| Check-out |
|---|
| Until 11:00 |
- At the age from 0 to 2 years if their parents or guardians are staying in the same room on extra bedsYou must specify the price
Conditions of accommodation
| Check-in |
|---|
| 15:00 – 23:00 |
| Check-out |
|---|
| Until 11:00 |
- At the age from 0 to 2 years if their parents or guardians are staying in the same room on extra bedsYou must specify the price
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. The front desk is open until 23:00. In case of check-in after 11:00 PM, guests should inform the hotel in advance. Contact information can be found on the booking confirmation. |
Payment
- In cash in the currency of the hotel — MXN
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 119 reviews from guests around the world.
12 reviews are available in your language
Cleanliness
10
Hygiene products
Location
8
Meals
Value for money
8
Room
10
Service
10
Wi-Fi quality
Secure payments
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Registered service mark in the European Union