Umana Bali, LXR Hotels & Resorts by Hilton

Despite being a 3-night getaway, Umana Bali had been able to give you the best hospitality for a short escape from the daily chores and routines. A fortnight before our arrival, the hotel team has already started their preparation by enquiring of our preferences and plans over e-mail. This has contributed to a smooth and tailored service throughout the trip. We flew in and out by red-eye flight, and we are much obliged to be offered early check-in and breakfast boxes respectively. Still, we were too early for a room to be available that we spent our time chilling at the beach club, 3 minutes ride by the hotel's shuttle. A room upgrade was given with the Amex credit card package. We were offered the Ocean View Villa, a spacious and modern room with a tint of Balinese design. Apart from the lush vegetation slightly blocking the view, the sight was spectacular from the infinity pool. A curator, named Ari, was assigned to cater our needs throughout our stay. She was attentive and responsive to our requests and enquiries which make our holiday even more pleasant. We would like to thank her for her professionalism that she still looked after our needs despite getting off duty. The catering was spectacular in the premises. Whether it was the central restaurant 'Commune' or the in-villa BBQ, the qualities were top-notch. We booked a Balinese BBQ for the first dinner and it is already an overwhelming experience. The three-course cuisine is an ingenious fusion of traditional Balinese and modern western cookings. We would like to take this opportunity to give credits to Wahyu the waiter and Budi the chef. Wahyu is a polite and knowledgeable young man who is always ready to serve while Budi is a seasoned and experienced chef who can turn grilling into culinary art. To conclude, one would satisfy most of his needs and enjoyed a wonderful vacation by staying in resort. We would definitely like to revisit Bali in future.