Name: ITL Residency
Address: Robinson Road, Santhi Nagar, Sultanpet, Palakkad, Muthalamada, Muthalamada, Muthalamada, 678001, India
Rating: 7.4

24-hour reception

Smoking areas

Smoke-free property

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Family room

Cable TV

Bathtub

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Laundry

Safe-deposit box

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Restaurant

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Free Wi-Fi

Internet

Car rental

Airport transportation

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English

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Tour assistance

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Parking

Parking nearby

Fitness facilities

Sports

Location

At the hotel

Coimbatore International Airport

ITL Residency

located very near to Railway station and easy to locate. The location was main plus point. The staffs were so co operative and friendly. Rooms was decent. Bath fittings was old like kodai hills. But not a negative. Overall...nice stay. 

Good Hotel. Stayed in Both AC and Non_AC Rooms. Everything was available when requested, like we needed an extra Multi-Plug and they gave immediately.  Also good Veg/Non-Veg hotel just past Railway level crossing.(since their own Restaurant is under maintenance now)
Overall nice hotel to considered if not staying for the whole time (like purpose of visit is Marriage, outing etc). 
its walkable distance from Palakkad Fort. and very near to KSRTC Bus depot

Conducted a meeting... Its decent... Reception is good and long... Restaurant is small... Food was decent... Parking space is good... Its right next to the Railway crossing... Rooms aren't that good... AC's weren't working in many of the rooms...its  an OK type hotel

Muthalamada

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Good Budget hotel in a nice locality.

ITL IS GOOD!! 

Conducted a Meeting 

The multi floor hotel does not have a lift to start with: nor a restaurant attached to it or even in the vicinity. The 24 hour availability of hot water in the bath room is a myth. Even the term hot is questionable. The staff are quite friendly and are very helpful throughout the day and night. Location is good at about a km from both KSRTC Bus Station and Palghat Town Railway Station 

Poor infrastructure, Friendly staff 

Hotel has easily accessible and spacious car parking.Front desk staff are friendly and helpful.
My family of four, including a child, stayed in room 116 for 3 nights. 
Comfortable bed, clean sheets and pillows though head board fabric needs to be cleaned.
Extra bed was not acceptable standard at all.It was a large piece of sponge with a cover!The extra pillow was also pieces of sponge with a cover!
Upon asking the Housekeeping staff, I was told it was the regular practice here and not the exception! By the way, the Housekeeping pantry, for the floor, is right next to this room and is exposed to the guest. It was not a pleasant site to say the least!
Management must bar access/visibility to guests for this area.

The non-a/c room has two windows and a door opening into a balcony, for ventilation.The balcony looks into an exposed chute that is dirty.There is one glass window that opens to the parking, Robinson road and the railway track beyond it.
The management could provide a net door and also nets on the windows so that they can be left open at night/all times. Room is very stuffy if the door and windows are closed.If they are left open, then you will be attacked by a swarm of mosquitoes!

All night there were intermittent banging noises coming in spurts.
The next morning, I went to the terrace with a H.K. staff and found that the tin sheets covering the air chute had come off partly. It was hanging and then banging when there was a strong wind. The intense noise carried down the hollow chute to our room! Management must fix this immediately and bar access for guests to the terrace area.
Staff are friendly and helpful but need immediate service training.
Standard Hotel format needs to be adopted in terms of tariff including buffet breakfast and with regard to room service operations.
The bathroom is clean. WC and wash basin are well maintained.Hot water is available.Bucket and mug is provided.
The water closet is located too close to the pipe so that the knee tends to hit the pipe and can be painful! The operation of the hand shower and other levers for the bath water may need to be explained to the guest as otherwise, guests might end up spraying water all over including their towels, personal toilet kits and the WC! 

Restaurant food and service were o.k. but surely needs upgrade, to meet standard benchmarks.[For e.g. the personnel sitting at the billing area, within the restaurant, was busy eating while some guests were already seated and other guests were walking into the restaurant.]

The landscape art work in the lobby is eye-catching and absorbing.

Accessible car park.Good size room,economically priced. However management needs to look into a few things urgently.

We have booked this hotel just to freshn up as we have to go to our Temple visit. We have booked two Non A/c rooms. In one room no TV and in another it s there. Toilet and Bathroom are in a bad condition. Rooms had a old stinking smell. Not recommend for the stay.

ITL Residency

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