Novotel Suites München Parkstadt Schwabing

Firstly, I would like to take this opportunity to compliment the front desk staff. I had an acute medical issue which required prescription medication in the middle of the night, couple hours before my planned check out and long flight back home. Sarah who was at manning the reception went above and beyond to contact the local pharmacy, print my prescription, equip us with contextual knowledge of how things work in Germany, all while being extremely sweet and emphathatic. If not for her assistance, we might have spent the night in the hospital at the emergency room instead. I'm very thankful that it was her we met that night. While this hotel targets mostly business travellers, we stayed 2 nights at the end of a long Europe family vacation. The rooms are a very good size (great for packing all my shopping loots), and the Accor status room upgrade was honoured. Overall, we had a great stay. Couple things to note: there was no A/C during our stay (in May which is rather cooling so this wasn't an issue), and the w/c is separated from the bathroom. Parking is quite a challenge, we had an x5 and needed to fold our wing mirrors before we barely cleared the entrance to the garage.