Amethyst Napa Hotel & Spa

Arrival: journey was good from the airport- second drop on route which was good due to an evening flight. Arrived at the hotel, lovely and clean greeted with a smile. Took our luggage up to the room and left to get something to eat. Across the road there is a restaurant. Time was around 11pm at night, worried that there wouldn't be anything being served - to our surprise we were able to order anything we wanted. We got kebabs for us and pasta for the kids. 100% the best start to the holiday - fresh meat, cooked well and seasoned to perfection. Staff here are great and george is amazing. All speak perfect English so no language barriers which I know some people fear. Hotel - well maintained and lovely layout and rooms. We stayed in the hotel on the third floor. Great views. 👍 There are 2 lifts for guests and 1 for staff. However everyone was using all three so there isn't an issue here. When we used the service lift a few times and cleaners or maintains we're in it. They Apologies to use and came out to let us use it. As much as we said no no, they insisted we use it. Very polite and friendly staff! Reception - very knowledgeable people, super helpful. We didn't have any issues throughout our stay. But many times we walked past people were always supported and happy. Lots of hello's and good evening's. Karla was super nice, very smiley ☺️ Positive and helpful when I needed to change our timing for food (half board). Please if the hotel read this give her our thanks! A positive for me, while it was rest day for some staff - they choose to come and relax within the hotel - have a drink and pool time with guest. Amazing feeling all around for us. Entertainment - CoCo! This guy is something else! I've been on enough holidays to say this guy loves his job. Such positive attitude and goes above and beyond to make everyone feel relaxed and no pressured into doing anything. He arrived sharp 10am every morning to set up and announce all the activities for the day. Killer pool Darts Water aerobics Ring toss Splash bingo Passing of ballon (shallow end) I can only imagine he has a lot more to play. These are not all done everyday but a mix of 3-4 depending on how many people join in. Vouchers are won for these games - anything that's not on the all-inclusive menu. Music is played around the pool area while he is on site throughout the day. The bar area has its one speakers which also plays music once entertained is done. His energy is always up beat and encouraging to younger and older to take part just cause he makes everyone feel welcome. Evening entertainment - again. Arrives on time. Sets ups get the music going for the kids - let's everyone know again what the acts are on for that evening. Him alone does all the face painting. Ballon making, tattoo's anything at kid wants while they wait he does. Such a one man full of surprises. Acts we saw while on holiday: 1 man show (entertainer kids based) Michael Jackson (great guy full of energy) Parrot show ( lots of tricks) Break dancing and fire show (amazing). Movie night on a big blow up screen Greek night (glass stacking and dancing). Overall if your looking for a holiday that's within a good distance of everything. This hotel is a prime location. It's €15 for a cab into town at all times of the day. Times we were standing at the bus stop and a cab pulled up to ask us if we wanted a lift into town for €10 so there are nice people. But the price is set €15 from the taxi company. If you go to this hotel I can 100% say you won't be disappointed. We had an amazing time. Have stayed in tofinis and even went for a day this holiday and we found that we enjoyed this a lot better. Yes no water park but that's only a min walk down from the hotel. Any help or questions please let me know. Again thanks to coco and the team here at the hotel!!!