Grantley Hall

We visited over three days for an anniversary and birthday celebration. It was a glorious experience from the stupendous uplifting welcome at the gate by the irreplaceable Isaac, to the farewell at the car as we left. An immaculately cared for property and grounds, with exceptional suites, spa, food and drink. All reviews on here truly detail how wonderful everything is, so I will offer some different considered, constructive criticism if I may? 1. Why on Earth ruin the beautiful external and internal views of the front grounds with a massive great supercar car park on the forecourt? The valet parking is stellar and other hidden car parks are the size of Texas but when you are in the bars or even Shaun Rankin, or the front terrace, all you see is a full car park, flaunting guests tastes in vehicles, not the beautiful landscape views. Does anybody ever book an hotel room anywhere that says, fabulous views of the car park! Have a lovely cherished window seat, with great car views. The rear of the property has the serenity and class that the hotel deserves. The front public rooms far from it. Get rid of the polluting car show! (Our humble little car was soon dispensed with and hidden, so it’s possible!). Even if the Disney-esque fountain doesn’t fit in the landscape. Ugh! 2. After booking, I received two seperate emails and two seperate phone calls over the course of a week, all asking me the same questions, I had already been clear about at the time of booking. Crossed lines of communication somewhere I think. I dreaded picking the phone up, or opening mail, in case it was the hotel again! 3. The staff are a credit and ever smiling and helpful but over three days, it really starts to grate when every single one we encountered (and the ratio to guests is high and you see many of them), asks me how my day(s), evening, morning, life, experience is going and how fantastic my response or request is. Moderation training please. Their professionalism verges on saccarinity! But hey guys, these are only personal and mainly tiny niggles and we had a truly wonderful memorable experience. Thank you for the wonderful suite upgrade and doing Yorkshire proud! We will be back (if you will let us!).